Q D.
ProMerchant has incredible customer service!
ProMerchant has incredible customer service representatives! I, being a new business owner, called into get more information about obtaining a merchant and Jeremy Pozner was amazing! He was very patient and walked me through each detail and answered every single question I had! The only reason I give my experience a 4 star rather than 5 is because as we moved through the process, there were more unexpected fees than I was comfortable with. The company would do better to be more transparent with that information before a potential customer calls in to sign up for service. The customer service is without a doubt 5 star. Koodos to Jeremy!


