Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori reviews

580 approved reviews, newest moderated first

Jane D.
Jun 14, 2025
Quality Toys from a Company that Cares
This was my first order from Project Monstessori, and I'm very happy with the toys I got for my daughter's 3rd birthday. I'm giving 4 stars simply because one of the two items arrived a bit late (despite pre-ordering in March), so I didn't get to wrap that one before giving it to her. Otherwise, the quality of these items is great, and I got a response from one of the owners (not an automated email) when I inquired about the shipping status.
Response from ProjectmontessoriJun 15, 2025
Hi Jane, Thank you for the kind review! We're so glad the toys were a hit and that our support made a difference 💛 Apologies again for the delay — we truly appreciate your understanding and feedback. Warm regards, Project Montessori
Report
Maria F.
Jun 12, 2025
love the product and my granddaughter…
love the product and my granddaughter loves it
Response from ProjectmontessoriJun 15, 2025
Hi Maria! Thank you so much for the 5 stars! 🌟 We're thrilled to hear your granddaughter loves the toy — that means the world to us! Warm regards, Project Montessori
Report
Amy Kienker J.
Jun 8, 2025
This Site is a Scam
This Site is a Scam Both of the items I ordered were nothing like what is pictured on the website. Both were cheaply made and of poor quality and of different colors than shown. Somehow they are using the name Montessori and selling products that look nothing like those advertised. Stay far away.
Response from ProjectmontessoriJun 8, 2025
Hi Amy, We’re really sorry to hear about your experience and completely understand your frustration. What you described is not the standard we aim for, and your feedback has helped us take a closer look at both the product itself and how it’s presented on our site. As mentioned in our emails, we’ve already processed a full refund for the item you contacted us about. If there’s an issue with the second item as well, we’d really like to make it right — please feel free to send us photos at [email protected], and we’ll be happy to take another look. We’re a small team doing our best, and while we missed the mark this time, we appreciate you sharing your experience — it helps us improve. Warm wishes, The Project Montessori Team
Report
Kristen C.
May 22, 2025
Items May Ship Internationally
UPDATE - the company did provide a refund and the issue was resolved quickly. They shared that "While we are based in New York, some of our products ship directly from our international warehouses in order to offer a wider range and better pricing." Website says they're based in Great Neck, NY but some items ship from China. I only purchased from this company because I thought it was US based and products would ship and arrive quickly. Currently waiting for a refund.
Response from ProjectmontessoriJun 15, 2025
Hi Kristen, Thank you for updating your review — we truly appreciate you giving us the chance to make it right. Warm regards, The Project Montessori Team
Report
Jonathan O.
May 7, 2025
High quality toys
The pulling toy I bought for my niece is very well made, and she absolutely loves it. It seems like a great toy for supporting her developmental skills.
Response from ProjectmontessoriMay 15, 2025
Hi Jonathan, Thank you so much for your lovely feedback! We’re thrilled to hear your niece loves the pulling toy and that it’s helping with her developmental skills. That means a lot to us! Warm wishes, Project Montessori
Report
Fiona M.
Apr 24, 2025
Fantastic Customer Service & Quality Item
Great Customer Service and Communication. Items arrived and were even better than expected.
Response from ProjectmontessoriMay 15, 2025
Hi Fiona, Thank you so much for your wonderful review! We’re thrilled to hear you loved the items and had a great experience with our customer service and communication. We truly appreciate your support and hope to serve you again soon! Best wishes, Project Montessori
Report
Consumer
Apr 19, 2025
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. I ordered 2 toys for my 15month old. Waited 3 weeks, got a refund for one of them but no explanation or reason for the order being cancelled. Expecting the remaining toy and received that 6 weeks later. The toy is absolutely awful and I could have done a better job in the tool shed. Incredibly disappointed as I was excited to see my son’s reaction to the new toys. Waste of time and money. Avoid!
Response from ProjectmontessoriMay 15, 2025
Hi there, Thank you for sharing your feedback — we’re truly sorry to hear about your experience and disappointment. We completely understand how frustrating it must have been to wait so long and not receive clear communication regarding your order. That’s definitely not the experience we want for any of our customers. Regarding the cancelled item, we usually provide explanations when cancellations occur, so we apologize if that wasn’t communicated clearly in your case. We’re also sorry the toy didn’t meet your expectations — our goal is always to offer quality products that bring joy to little ones. We’d love the chance to make this right for you. Please reach out to us directly at [email protected] so we can assist you personally and find a solution that works. Thank you again for your honest feedback — it helps us improve. Kind regards, Project Montessori
Report
Kaye A.
Apr 15, 2025
THIS COMPANY IS A TOTAL SCAM AND DO NOT DELIVER
This company is a total scam and they do not deliver what you pay for. I ordered and paid for three items and two months later i am still emailing asking where is my order only to be told it is in transit. It is stuck in transit so we will send you a small gift as a token of goodwill. Well the gift arrived some cheap item directly from China and I am still to receive my order or a refund. BUYER BEWARE THIS IS A SCAM.
Response from ProjectmontessoriMay 15, 2025
Hi, We’re very sorry to hear about your experience and completely understand your frustration. Please know that we are a legitimate company, and it is never our intention to cause disappointment or delay. Shipping delays can sometimes happen due to circumstances beyond our control, such as customs or transit issues. The gift we sent was meant as a goodwill gesture to acknowledge the inconvenience, though we regret it didn’t meet your expectations. Since we can’t locate your order from your review, please contact us directly at [email protected] with your order details so we can urgently investigate this and work to resolve it for you, including processing a refund if appropriate. We truly want to make this right and regain your trust. Best regards, Project Montessori
Report