Project E BeautyReviews of projectebeauty.com

Thanks so much

Project E Beauty has excelled at Customer Service above and beyond any online website I have shopped, and I do most of my shopping online. I am an American living in a foreign country and encountered substantial financial difficulties trying to get my order past customs. When it became apparent there was no way I would be getting my order without incurring significant penalties and substantial return costs, it was decided that the order would be abandoned. Never did I think I would get a refund of any kind. However, much to my delight, they offered a partial refund at a loss to them. I have never had this happen. Customer Service stayed on top of my order and addressed all my concerns. Ariana and Kathy were awesome and worked with me from day one. Anyone looking to purchase through Project E Beauty can rest assure that they take customer service seriously and are a joy to work with. Thank you Ariana and Kathy. You guys ROCK!

Edit: 1/17/22- After some more videos, the company sent a replacement that works. Customer service was very helpful and thankfully, I did not have to send the faulty device back at my own expense. Thanks for your help! 12/30/22: I purchased the cavitation machine during black Friday and used it for the first time two days ago. I noticed that it seemed different than my other cavitation machines, so I did the water drop test. It is indeed nonfunctional. For those who are familiar, when using cavitation, the waves will cause movement and even evaporation within the water droplets. I contacted customer service and was told very obvious things such as to make sure that the device is fully charged, and don't use the device plugged in (it is rechargeable). I sent video evidence multiple times showing the non-functional device was charged and not plugged when tested. As I await a response, I am now realizing that this company charges for return shipping on faulty items, even when it is the company/manufacturer's fault. What a huge mistake it was to purchase from this company!

Excellent service. Ordered an led face mask and it arrived really quickly. Great product and it works faultlessly. I forgot to add the free gift to my order, (my mistake), but they sent it out for free anyway a little while later. Amanda is really helpful and friendly. Excellent company

Very responsive

Collagen Gel face and body Works well with my facial skin roller very soothing not sticky and absorbs well into the skin> the bath gel bodycare is very nice and can feel the difference to my skin. Would buy again, would make great presents; also a free sample which was a good size. Helen

Love their products! USPS lost my order. Project E went to work and made sure that I received my hyaluronic acid serum! Thank you! 😃

I have hormonal acne and I have seen an improvement and only have been using it for a week. I’m so happy with it! I would definitely recommend getting it!