Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty reviews

720 approved reviews, newest moderated first

Kat R.
Apr 14, 2023
Facial and eye photon ultrasonic device
This is the second project E product I’ve bought and I love it. Customer service is excellent and I love the results I get with both devices.
Response from Project E BeautyJun 21, 2023
Dear Kat, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Camille R.
Apr 13, 2023
The product took too long to arrive and…
The product took too long to arrive and for my great surprise and Disappointment is nothing to how it is presented and promoted. You don't get any benefit or results by using this product. It’s like any basic cream.
Response from Project E BeautyJun 21, 2023
Hi Camille, We're sorry to hear about your negative experience; that's definitely not what we want for our customers. Could you please contact our customer support team at [email protected] We'll be more than happy to help you with the issue you’ve experienced. We regret that you were not pleased with us. We hope to have a chance to make this right for you! Ces from Project E Beauty
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Jacquie
Apr 6, 2023
Great Customer Service
I ordered a LED mask and soon after I wanted to cancel my order. I contacted Project E through email and they responded that very day. Amanda was very helpful and understanding and offered another alternative to the mask I originally ordered. However, I still wanted to proceed with my cancellation. She confirmed the refund was processed and thanked me for my interest in their products. She acted with integrity which is why I rate their customer service so highly.
Response from Project E BeautyJun 21, 2023
Dear Jacquie, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Tanya
Apr 5, 2023
Paid $128.49 for product and was…
Paid $128.49 for product and was refunded next day $82.40 with no explanation given and $46 short!!!! Required refund full amount, no reply so far
Response from Project E BeautyJun 21, 2023
Hi Tanya, We're sorry to hear about your negative experience; that's definitely not what we want for our customers. Could you please contact our customer support team at [email protected] We'll be more than happy to help you with the issue you’ve experienced. We regret that you were not pleased with us. We hope to have a chance to make this right for you! Ces from Project E Beauty
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Immo
Apr 4, 2023
Excellent service first
Excellent service first! Then, I just have started using the mask cause I bought another one for my daughter too and I wanted we to test them together. I very much enjoy the results since the beginning first as a therapeutic treatment cause it feels so relaxing! My skin also looks different from the very first use! I am in love with it! I recommend sincerely! Thank you!!!❤️
Response from Project E BeautyJun 21, 2023
Dear Vanya, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Patty
Apr 3, 2023
Helpful and happy!
Project E has been very helpful answering my questions via text. I’m very happy with my LED blue light therapy and patiently awaiting the arrival of the Red panel coming soon! Thank you!
Response from Project E BeautyJun 21, 2023
Dear Patty, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Rebecca B.
Mar 29, 2023
From the first point of contact I’ve…
From the first point of contact I’ve been seriously impressed with Project E Beauty. I contacted them with a question and was so pleasantly surprised to be told about a discount code I didn’t know about on top of the item already being on offer making it a serious saving. The item (LED face mask) arrived quickly and is great. I then received an email telling me I’d been eligible for a free gift that I hadn’t claimed when ordering (an eye cream) and would I like it sent. I’ll admit to being dubious about this and thinking the email was some sort of scam. But I replied yes please and a few days later the eye cream arrived. What a lovely unexpected surprise. Amanda is responsive to all emails and goes above and beyond. There is email support or text message. All in all I’m extremely impressed with both the standard of customer care and quality of products. I ummed and ahhhed about buying the mask as they’re expensive but truly I’ve been so impressed and not regretted it at all. I’d not hesitate in buying further products frim Project E Beauty.
Response from Project E BeautyJun 21, 2023
Dear Rebecca, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Jazz D.
Mar 16, 2023
Not so happy
I purchased a Photon Rejuvenation mask on line on Saturday. On Sunday the price dropped by $50 I reached out to see if they would honor the lower price but they would not. Along with this disappointing news they also sent me a bogus tracking number. I am quite concerned it may be a scam! So far not impressed!
Response from Project E BeautyJun 21, 2023
Hi Jazz, We're sorry to hear about your negative experience; that's definitely not what we want for our customers. Could you please contact our customer support team at [email protected] We'll be more than happy to help you with the issue you’ve experienced. We regret that you were not pleased with us. We hope to have a chance to make this right for you! Ces from Project E Beauty
Report