Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty reviews

720 approved reviews, newest moderated first

Jean H.
Sep 10, 2023
Waiting 6 weeks on order.
I am still waiting on an order that I paid for 6 weeks ago. I then purchased a 2nd item and realised that I could purchase it from amazon and get next day delivery so tried to cancel it. I have heard nothing back from customer services.
Response from Project E BeautySep 11, 2023
Hi Jean, We're sorry to hear about this; that's definitely not the experience we want you to have. To get this issue resolved, we have sent you an email, please could you please check your inbox and we'll get this sorted right away. Thank you! Amanda from Project E Beauty
Report
Amrit K.
Sep 7, 2023
Great mask, free eye cream + friendly customer service
I had heard great things about the mask, and bought it to control my fine lines, and improve the overall quality of my skin. I love using this mask, and I have noticed an improvement in my skin texture. I also missed the free eye cream, and was so grateful to Ces for getting in contact, and sending me the product - I hope I am as impressed with the eye cream, as I have been with the mask and customer service, I am sure i will be!
Response from Project E BeautySep 14, 2023
Dear Amrit, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
Report
Mandy H.
Sep 6, 2023
I missed claiming a freebie with my…
I missed claiming a freebie with my order, the company contacted me to let me know and then posted my freebie with free postage.. brilliant company, thanks so much
Response from Project E BeautySep 14, 2023
Dear Mandy, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
Report
Shiran Z.
Aug 31, 2023
I ordered as a replacement for the wand…
I ordered as a replacement for the wand I have. When the item arrived, it turned out that it did not fit the model I have. So I suggest you note that it does not fit all items. In general, I was also disappointed with the company's service when I contacted them and received a generic answer as if I had corresponded with a bot. Next time I will order from another company.
Response from Project E BeautySep 6, 2023
Hi Shiran, We're sorry to hear about your negative experience; that's definitely not what we want for our customers. Could you please contact our customer support team at [email protected] We'll be more than happy to help you with the issue you’ve experienced. We regret that you were not pleased with us. We hope to have a chance to make this right for you! Ces from Project E Beauty
Report
Ms Chan Yik S.
Aug 29, 2023
Waiting for replacement of PE706
I have not enjoyed the mask. Contacted with customer service, I have returned PE021 on mid Aug as the mask has to plug in circuit to use. CS confirmed me that they are arranging PE706 to me after I returned PE021.However, I have not received PE706 today. Would you pls follow up the status to me?I should expected s speedy follow up but it makes me disappointed.
Response from Project E BeautyAug 30, 2023
Hi there, We're sorry to hear about your negative experience; that's definitely not what we want for our customers. Could you please contact our customer support team at [email protected] We'll be more than happy to help you with the issue you’ve experienced. We regret that you were not pleased with us. We hope to have a chance to make this right for you! Ces from Project E Beauty
Report
Linda P.
Aug 16, 2023
High quality products with information…
High quality products with information pertaining to their use.
Response from Project E BeautyAug 18, 2023
Dear Linda, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
Report
Elenise E.
Aug 10, 2023
Great product
He empezado a utilizarlo a la primera he visto los resultados,muy práctico
Response from Project E BeautyAug 18, 2023
Dear Elenise, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
Report
Jeannine C.
Aug 7, 2023
Quick and reliable purchase experience
Smooth purchase transaction. Shipped the next day.
Response from Project E BeautyAug 9, 2023
Dear Jeannine, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
Report