Printrunner.comReviews of printrunner.com

Used this company for a few years now for custom stickers, and they used to get the job done fairly well... until this year. My previous order came in severely off-centered and after complaining to the customer service, they re-printed it again. It was a little better, so I kept that order. This time around I found their advertisement on Google for 100% guaranteed price match. Well, guess what! The first time I approached them with the request - they said they don't do price match anymore. Then when I showed them the ad - they sent instructions on how to apply. I spent a significant amount of time preparing the proof for the price match (the email with attached screenshots and links bounced, so I adjusted to a single link only - it also bounced, and after 5 attempts it finally got through) only to receive an email 20 minutes later like "After careful consideration, I regret to inform you that we are unable to match the price from XX." with an absolutely absurd reason for the decline, clearly showing they didn’t even read my file in full. So I expressed my frustration and told them I'll report them for false advertisement. A manager reached out that evening (Aug 27) apologizing and saying "I forwarded this to our dedicated specialist, who will contact you within 2 hours to investigate further and resolve this effectively." It's been 47 hours and I'm sick of waiting. So sad to see a company not caring about their customers and their business in general.

Print runner is my go to for all my business printing needs. Competitive pricing, quality products, quick turn around times on every order. I'll use and recommend them to everyone for years to come.

great job. quick, well made, good price. their feedback was above and beyond what they had to do; they wanted the customer to be completely satisifed.

Packages are marked as delivered but did not get delivered. Customer Service has been the absolute worst I've ever experienced. I get deliveries every day and instead of trying to help me, CS made it seem like I was wrong. The manager even went as far as telling me the tracking number was scheduled for delivery tomorrow even though FedEx has marked it delivered and I even have the email saying it was delivered. A chargeback will be filed!

Wonderful service. Worked around our tight time schedule. Very happy with the quality of the product,

Their print quality and speedy delivery were amazing. My only issue is with the scoring on the back to peel away. The backing is a little iffy. It could’ve been a little bit deeper impression aside from that they’ve got the best prices quality of anyone on the Internet, I highly recommend them.

Didn't start the numbering at the correct requested #. We are checking to see how badly this will mess up our current accounting sequencing, or if we can live with your error. Forms look adequate for print quality.

PrintRunner’s support and products have been stellar for us. We are a small operation and need vendors we can rely on and I am very grateful for them.