PrincessAceReviews of princessace.com

Here I am again. What do you know? After 15 emails I finally get a response after leaving a negative review begging me to take it down. I said sure, if I get a refund or my dress I will take it down. Immediately and miraculously I get a screen shot of tracking (fake). Then I get told it was undeliverable and I had to go to the post office they were holding it there. I drove to the post office and of course they hadn’t seen my item. Now they are saying it was delivered. I have received dozens of packages in the last few days and no dress. I also have a camera so no it wasn’t stolen. My daughter’s sweet 16 is tomorrow. She doesn’t have the dress. I would not ever order off of this site. I wish I had read the reviews before paying. Now I’m sure it will be weeks if not ever that I get my money back. Don’t use this website!

Great customer service! Thank you for taking care of my order so fast!

Material feels soft but not very thick.

The material for the sweatshirt is the same material used for table cloths. It's so cheap. I requested a return, and they basically told me there is nothing wrong with the sweatshirt so they won't refund. It was $56!! Seriously worth $2. This place is a scam. I wish I would have researched them. Lesson learned!

They sent the wrong dress twice just finally gave up and ordered from a different place. We bought a deep red dress, was sent blue and a baby pink.

J’ai commandé un pantalon qui n’est jamais arrivé. Après 3 semaines sans nouvelles j’ai envoyé un mail et ils m’ont dit qu’il n’était pas disponible et m’ont proposé de prendre autre chose. J’ai refusé et demandé un remboursement qui n’est jamais arrivé !!!!

I love the skirt that I got it looks amazing and it’s pretty good quality! Shipping took about 2 weeks, but overall I’m really happy with this purchase!

I bought a dress for $60, the delivery was supposed to take 3 weeks. During that time, I kept checking my email waiting for shipping updates. After 3 weeks passed, I contacted the store and was told they didn’t have the dress in stock – and that they had already informed me, which was not true. They offered me another product instead, but when I refused and asked for a refund, my request was completely ignored and they kept trying to push their new collection on me. I only got my money back after opening a case with PayPal, and the store never even responded there. I do not recommend this shop!