PrimejacketsReviews of primejackets.com

Ordered a Princess Diana Eagles jacket for my girlfriend. The jacket they sent looked like a child’s large. Wouldn’t respond to emails asking for refund, so asked to exchange said it would be 30 dollars.

I ordered a jacket from Prime Jacket as a Christmas present for my husband and paid extra for expedited shipping. Almost three weeks later, the order still shows “in process” and there is no sign that it will arrive in time for Christmas. This company did not deliver what they promised. Paying extra for expedited shipping meant nothing, and there has been no meaningful communication or update. Based on my experience, this website appears misleading and untrustworthy. I would not recommend this company. They take your money but do not follow through on their commitments. Buyers should be very cautious before ordering.

I got the rip wheeler suede leather jacket . It looked just like the picture and better than I expected . Great quality . They could be more organized on sending shipping emails and have better pictures on the website for the actual jacket I feel , overall really nice made jacket

I purchased a sweatshirt on December 8th and did not receive a tracking number. I have called and texted the company with my information be they have not responded Very disappointing since this is a special Christmas present

Shipping was in a reasonable timeframe. Wasn’t satisfied with the product. However, customer service was excellent. Very responsive and answered all my emails professionally. My issues was taken care of and I’m 100% percent satisfied with their customer service.

Ordered a NE Patriots jacket as a Christmas gift on 11/30, writing this on 12/13 after receiving a response to my email inquiry stating it should ship in 3-4 business days and then will take another 4-5 business days after that to be delivered. Needless to say I’m not too happy as it seems a coin toss as to whether it be received before Christmas Eve when I planned to give it as a gift. I won’t be purchasing from this company again.

Stay away!!! Terrible customer service after sending a damaged product. Do not buy from this place. I should have done more research.

Awful. Scam business doing scammy things. Be forewarned: the negative reviews are out there for a reason. Stay away. Far, far away.