PrimejacketsReviews of primejackets.com

Ordered a jacket for my father for his birthday. It took a while to get to us, but when it arrived it looked great. Sadly, he tried it on only for it to not fit him properly! Sent an email to get it exchanged, and they were super helpful!

The company is selling fake leather goods with fake Nike logos. Buyer beware, they are not willing to offer a full refund or provide a return address because of warehouse maintenance issues..DO NOT BUY

The only thing that was correct was the team. Horrible!

Great customer service. Very helpful.

I ordered a kobe jacket for my 11 year old son. I was concerned when it had been a couple weeks and nothing. When I read the reviews here my heart sank. First thing I did was email prime jackets and to my suprise they responded a couple hours later and gave me the tracking info. The jacket arrived today about 3 days after I contacted them. It is likely hand made but that's OK because my son loves it and that's what matters the most. Jacket materials were accurately described in the listing. Its not super warm, more of like a show piece, but in the end I would buy from them again. My advice is definitely size up at least 1 to 2 sizes. I am glad I did because it fits perfect.

Scam company At least a 2 week receive time with 2 emails sent with false shipping dates Product received not as advertised

I ordered a sports jacket and when I received it, it was not the jacket I expected. I emailed them and they got back to me promptly, with multiple solutions for returning the item. In the meantime, I received a duty invoice from FedEx, which I brought to Primejackets' attention, and they agreed to pay it. They sent me an email saying payments were refunded and should be in my account within eight business days. I confirmed the payments on the same day with my credit card. The situation was handled professionally, promptly and to my satisfaction. I would have given them 5 stars but had to knock one off for not getting the correct item. I would definitely recommend them.

I wish I had read the reviews. The jacket I ordered was a knock off Nike football coaches jacket. I ordered a 3XL, and it was at best an XL. This was a very disappointing Christmas present. Then the return process. I did exactly as instructed. The tags were left on, I had to measure the jacket and take photos of the measurements. Then the best part...NO REFUNDS. I could keep the jacket and get a $30 credit towards another product or return the jacket for a new one and they will charge me $30 for the return shipping. Needless to say, a waste of $90.00, and I am donating the jacket. I will say they are very slick because no where in their return policy do they mention a refund. BUYER BEWARE!