Pride Mobility ProductsReviews of pridemobility.com

Response from Pride Mobility ProductsJul 31, 2026

Thank you, Matt, for sharing such thoughtful feedback. Glad Sarah was able to provide the patient, professional and knowledgeable support you needed while answering your questions about the Go Go scooter. We’ll be sure to recognize her for delivering such a positive experience. Your recommendation means a great deal to Sarah and the entire Pride Mobility team

Response from Pride Mobility ProductsJul 31, 2026

Thank you so much, Karen, for sharing your experience. We’re sorry the ordering process was frustrating, but we’re incredibly glad Jennifer was able to step in and help get your Jazzy 27X and cushion to you in time for your son’s wedding. Her commitment to making sure you were comfortable truly reflects the level of care we want every customer to receive. Also happy to hear you’re enjoying the chair and finding it comfortable, easy to maneuver and fun to use. We’ll be sure to share your kind words with Jennifer and the team. Again, thank you for choosing Pride!

Response from Pride Mobility ProductsJul 31, 2026

Thank you, Kurt! We’re glad Sarah was able to quickly locate the information and manuals you needed for your Quantum Edge 2.0. Truly appreciate you taking the time to recognize her helpful and professional service. We’ll be sure to share your kind feedback with her and the team.

Response from Pride Mobility ProductsJun 16, 2026

Hi Stephen, Thank you for the wonderful feedback. Sarah will be thrilled to hear that she made such a positive impression. Providing knowledgeable, patient, and caring support is exactly what we strive for, and it's great to know she delivered that experience for you. We're also pleased to hear that Jeremy and the team at Mobility Plus Shelby Township were so helpful throughout the process. We'll be sure to share your kind words with both Sarah and our dealer partner. Again, thank you for choosing Pride Mobility and for taking the time to recognize those who helped along the way.

Response from Pride Mobility ProductsJun 16, 2026

Hi Katie, Thank you for taking the time to share your experience! We're glad Josh was able to quickly provide the FAA fact sheet and owner's manual to help with your travel planning. Navigating airline requirements can be stressful, and we're happy he was able to make the process a little easier. We'll be sure to pass along your kind words to Josh. Safe travels, and thank you for choosing Pride Mobility!

Response from Pride Mobility ProductsJun 1, 2026

Hello J.N., Thank you for your thoughtful review. We're especially pleased to hear that we were able to help, even though you weren't the original purchaser of the wheelchair. Our team is always happy to provide guidance whenever we can. It's wonderful to know that your questions were resolved quickly and that the experience exceeded your expectations. We'll be sure to share your kind words with our Customer Service team... they'll be delighted to hear they made a positive difference. Thank you for choosing Pride Mobility. — The Pride Mobility Team

Response from Pride Mobility ProductsJun 1, 2026

Hi Steve, Thank you for sharing your experience. We're grateful that Barb was able to provide the information you needed at an important time. Choosing the right mobility product can involve a lot of questions, especially when coordinating through programs like the VA, and we're glad the information she provided helped make the process easier. We'll be sure to pass along your kind words to Barb. Helping people make informed decisions is something our team takes great pride in, and it's always rewarding to hear when we've made a difference. Thank you for your trust in Pride Mobility and for allowing us to be part of your journey. — The Pride Mobility Team

Response from Pride Mobility ProductsJun 1, 2026

Hi Roberta, Thank you for taking the time to share your experience. We're happy to hear that you found our Customer Care team easy to reach and that you received answers quickly when you needed them. Our goal is to make getting information as simple and stress-free as possible, and feedback like yours lets us know we're moving in the right direction. We do our best every day to provide helpful, timely support, and we appreciate you recognizing those efforts. Thank you for choosing Pride Mobility and for giving us the opportunity to assist you. — The Pride Mobility Team