Price Self StorageReviews of priceselfstorage.com

Response from Price Self StorageFeb 12, 2018

Dear Nick, The Protection Plan is not insurance, and provides limited coverage for damage to your belongings with no deductible. We encourage tenants to carry insurance that extends to their stored belongings so they are fully covered. Enrollment in the Price Self Storage Protection Plan is automatic, but you may opt-out of participation and obtain a refund for the Protection Plan payment by completing a Protection Plan Opt-Out form and providing proof of insurance within 30 days of signing the storage agreement. To obtain a copy of the Protection Plan Opt-Out Form, you may email [email protected] or contact Price Self Storage at PO Box 27615 San Diego CA 92198 to obtain the form. Your completed form can be returned at the aforementioned email or PO Box.

Response from Price Self StorageFeb 5, 2018

I'm Kelly, the marketing manager for Price Self Storage. I apologize if you did not receive all the information during the rental process. It is not our intention or business practice to be shady. Our staff are trained to thoroughly discuss all costs and benefits associated with the rental. We offer a Protection Plan that provides limited coverage for damages to your stored belongings. Within the first 30-days you may opt-out of that plan by providing proof of homeowner's or renters insurance through our Opt-Out process, after which you receive a full refund of any Protection Plan fees you paid. For your convenience, we do require that you stay on our plan if you don't have insurance that extends to your stored belongings. One benefit of the Protection Plan is zero deductible to you if loss or damage occurs. Most people are appreciative of the program that offers some coverage to them when storing their stuff. Tenants must take responsibility for their things while they're being stored.