Price Self StorageReviews of priceselfstorage.com

Very helpful and professional

Friendly staff, reasonable prices for the area and clean atmosphere.

I wish I had known I'd need to buy a lock when reserving online

Very friendly & professional

I have had difficulties every time I've gone to the storage facility. The first time I went there I was on lunch break and I wanted to pay for the unit I had reserved online only to be told I wasn't reserving a unit in particular, but a group of units. I told the Price associate I was short on time, but very decisive, so I asked her to just show me two units and I would pick one, which I did. After the contract was written and I was about to pay for it I noticed the price was higher than what I had reserved online. only then was I told that the unit I chose was not included in the online promo I'd reserved. they tried to make me pay more for it, but I asked that Price included that unit because it was not my error that she showed me something that wasn't. This required several calls to her supervisor. He eventually approved that unit at the price for which I reserved it, but the associate then had trouble redoing my contract because the system wouldn't except that unit for that price and required four more calls to the supervisor. My very simple request of paying for the unit I had reserved turned into a two hour ordeal and caused me problems at work. The associates I watched interact during my first two visits to the office were not very kind to one another and they seem frustrated and unhappy. I can't say that I blame them because it seems like they aren't trained adequately. The last time I went to the unit 4/24/18 there was a really sweet, outgoing associate in the office, but one elevator wasn't working and after dragging my cart across the parking lot the other elevator it wouldn't except my access code. I then had to drive the cart further all the way to the office to get her to let me in with her code. The facility is clean and I feel safe I just think they need to train their staff better and iron out the details.

Helpful and caring

Fast friendly and simple. Thanks

Great price and very nice staff