Emily H.
There are better litter brands
At first the litter worked great. After a couple months of changing out the litter frequently and cleaning the box daily, the odor of the litter box was unbearable. This litter is NOT what is advertised. Think of practicality before buying.
Response from PrettyLitterDec 31, 2025
We’re so sorry to hear about the recent odor issues, Emily! We know how frustrating that can be. Some pet parents have found that maintaining the proper litter depth in the box can make a big difference in overall odor control—but there can definitely be other factors involved as well. We'd like to learn more about your usage and experience to better assist you. We'd also like to collect some information on the bag you received for quality monitoring purposes. If you’re open to giving PrettyLitter another try, we’d be more than happy to send you a complimentary bag to see if odor control improves over the next 30 days. Just email us at [email protected] with “Trust Pilot Review” in the subject line, and one of our product specialists will be happy to help.