Jennifer C.
Not as advertised on Instagram
Not as advertised at all. I find the litter smells absolutely disgusting once it’s wet and didn’t last as long as advertised. The little crystals get everywhere. I believed I’ve paid for at least 2 bags, the company refunded me for only one as they have a 30 day money back guarantee:…. But it takes a bit of time to get the litter, then try it to see how it works. I’ll give away the 2nd bag if it arrives.
Response from PrettyLitterJan 13, 2026
Hi Jennifer. We appreciate you sharing your experience with us. Saturation may occur when the litter is at the end of its life cycle. If your cat urinates more frequently, or two or more kitties frequent the same box, urine can pool at the bottom of the pan more quickly creating a slushy consistency in the litter (this can also affect odor control). It’s usually an indication that it’s time to change your litter or increase your litter quantity. We'd like to learn more about your usage and experience to better assist you. If you need tips to ensure your litter box stays clean and fresh please send us an email at [email protected] and include “TrustPilot Review” in the subject line. We’ll be standing by to help! 🐾