Cynthia S.
Still Waiting.....
I have used pretty litter for years....I love it and my cats love it. But the last few months I have been having a terrible problem... very very stinky box. Never had this problem with pretty litter before, I have not change how I take care of litter box, and cats have not changed their use. Has pretty litter done any changes to the litter? This is a real problem that I need help solving, please please help me, the very last thing I want is to have to find a different litter. Thank you for any help you can give me to resolve this problem, Cynthia Smith UPDATE: As of today, 9/29/26 Pretty litter has Not reached out to me as they stated they would. I supplied additional information they requested but as of yet no further action has been taken!!! Again, they have not reached out to me!! 🫤
Response from PrettyLitterSep 21, 2026
Thank you for sharing your feedback, Cynthia. 😿 Hearing this after so many years with PrettyLitter is something we'd love to learn more about. We've requested your information so we can reach out directly and better understand your experience. In the meantime, you're also welcome to contact us at [email protected]. We look forward to connecting with you soon. 💛



