Sacha S.
Five star Customer Service
Due to a surgery that I had to have only my husband has been able to use the product for my cat, but I could tell you what five stars on Customer Service I had to cancel for now and it couldn’t be more simple. I feel like the Customer Service person Drei, went above and beyond, followed up to make sure there was nothing else I needed hours later because I got busy and had to take my kid to school after she took care of everything that I needed! Five stars Customer Service, so give it a try because even if you need to cancel, it’s not gonna be a problem.
Response from PrettyLitterApr 2, 2026
Wishing you a speedy recovery, Sacha. ❤️ Thank you for the glowing review! We happen to think Drei on our Care team is pretty fantastic too!! 🤗️ And we're so glad to hear your support experience with us was nothing less than exceptional. While we're sad to see you go (for now), you are fur-ever part of our PrettyLitter family. We look forward to welcoming you back in the future!



