PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitterReviews of prettylitter.com

4.62,395 reviews
Pet Stores
Los Angeles, California

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PrettyLitter

About PrettyLitter

PrettyLitter: The Smartest Choice for Cat Health & Odor ControlPrettyLitter is the revolutionary, health-monitoring cat litter that helps pet parents keep their feline friends happy and healthy. Unlike traditional cat litter, PrettyLitter changes color to alert you to potential health issues such as urinary tract infections, kidney problems, and metabolic disorders—giving you peace of mind with every scoop.Made with ultra-lightweight silica gel crystals, PrettyLitter is 99% dust-free, low-maintenance, and offers superior odor control, making it a purr-fect choice for cat owners looking for a cleaner home and a healthier pet. Our advanced formula absorbs moisture and eliminates odors without the use of artificial fragrances, so both you and your cat can breathe easy. Plus, one bag lasts an entire month, reducing waste and simplifying litter box upkeep.PrettyLitter is delivered straight to your door, ensuring you never run out of fresh litter. With thousands of five-star reviews from happy pet parents, we’re proud to be a trusted name in cat care.Join the PrettyLitter family today and experience the benefits of a smarter, healthier litter solution. Because when it comes to your cat’s health, seeing really is believing!

PrettyLitter (prettylitter.com) has 2,395 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: prettylitter.com
Website: prettylitter.com
Category: Pet Stores
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PrettyLitter reviews

2,395 approved reviews, newest moderated first

Barbara H.
Nov 12, 2024
I usually have two cats using the same…
I usually have two cats using the same litter box but now have three. Pretty litter is holding up really well.
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Patricia H.
Nov 12, 2024
What a phenomenal product
What a phenomenal product! I have two new kittens that now don’t make a mess and my house does not smell like cat waste! Also very easy to clean. And I like the fact that the color it turns when they urinate shows me if they are healthy or not.
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Joanne A.
Nov 10, 2024
Excellent Customer Service!
I received a damaged delivery so I contacted customer service with proof of damage, and they replaced my order at no extra charge. Excellent customer service!
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Cathryn S.
Nov 9, 2024
Not always easy to communicate with.
Not always easy to communicate with.
Response from PrettyLitterNov 11, 2024
Thanks for getting in touch, Cathryn. If you've experienced any delay with our reply or challenges connecting with us, we apologize. We are here, waiting, and ready to assist! We’re having a little difficulty locating a support ticket or request prior to this message. We'd like to confirm your customer information first so we can better prioritize you with one of our senior team members who can help. Please forward a copy of your most recent message to our support team at [email protected] and include "TrustPilot Review" in the subject line. We look forward to hearing from you soon!
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Becky B.
Nov 9, 2024
Great Custimer Service
Customer service was quick and responsive to my need. I'm really loving the litter. No smell!!!
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Ebony O.
Nov 9, 2024
THIS LITTER IS WONDERFUL NON CLUMPS AND INFORMS YOU IF THERE'S A HEALTH ISSUE WITH YOUR CAT WITH THE COLOR CODE THAT TELLS YOU WHEN SOMETHING IS WRONG WITH YOUR CAT
THIS LITTER 8S WONDERFUL IT DOESN'T SMELL DOESN'T CLUMP AND IS EASIER TO MAINTAIN AND SCOOPS WONDERFULLY MY CAT LOVES IT AND SO DO I 💜💜💯💯
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Suzzette P.
Nov 9, 2024
This is the best litter ever
This is the best litter ever. My cat love it.
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Denise W.
Nov 9, 2024
Untimely delivery
the shipment was supposed to arrive Nov 2 and we did not get the shipment until the 7th. My cats were using anything BUT the litter box to go to the bathroom, even when the poop was scooped out. I think that if it states a day that it should be here, it should in fact be here
Response from PrettyLitterNov 11, 2024
Hi Denise. We're sad to learn your recent delivery did not provide the reliability you’re looking for. 90% of orders are processed within one business day, and deliver in less than a week's time. We understand our cat parents rely on timely shipments for their fur friends, so we'd love to learn more about your experience to see if there was something unusual about this particular delivery we can help avoid in the future. Email us at [email protected] to connect with a member of our support team. Thanks, and speak soon!
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