Sandi B.
I ordered the finger scrolling device…
I ordered the finger scrolling device for my phone as it stated it is compatible for all devices, WRONG. When I received it I was then advised exactly what kind of devices it ONLY was compatible with. FALSE ADVERTISING AT IT'S BEST. I preceded to contact them to return it and they advised if I kept it they would refund me $2.00 on my $38.00 order. Finally they crept up to $6.00 (the most they could offer) advising me that the cost I would have to endure to ship them back to China would be expensive. This company is a complete SCAM.
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.


