PresencteReviews of presencte.com

1.857 reviews
Clothing & Underwear
2048 Pinchelone Street, Norfolk, Virginia

Presencte

About Presencte

Welcome to our store, your one-stop online shop for all your needs. We've been dedicated to providing quality products across a wide range of categories.

Presencte (presencte.com) has 57 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.

Also known as: presencte.com
Website: presencte.com
Category: Clothing & Underwear
Location: Norfolk, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Presencte reviews

57 approved reviews, newest moderated first

Ann H.
May 21, 2026
It was quite a surprise since I’ve…
It was quite a surprise since I’ve never even ordered them. I will expect a refund since you charged me for them.
Joe T.
Apr 2, 2026
Do not trust this site
Do not trust this site. The product I ordered was never delivered. When I inquired about it they claimed it was delivered and it was upon me to check with my local post office which I did. It turned out that the track number didn't exist in their records.
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Jane J.
Apr 1, 2026
This company is highly suspicious
This company is highly suspicious. I ordered from them 7 weeks ago. I have alerted them every week that my item hasn’t arrived. They tell me to be patient. I eventually asked for a refund and they said no. DO NOT BUY FROM THEM.
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
RKP
Feb 28, 2026
They scammed me
They scammed me. The advent calendar I bought was big in the video. Even when checking out it says same as in video. I purchased it for my daughter for Christmas. When I got it it was alot smaller and cheaper then what was thought. The Charges to my account were $20 higher then what I thought I was purchasing it at. I have asked them for a refund and they won't help only 11$ which is covered by the $20 mores the took out of my account. I ask for a return address for a full refund and they said it would be too expensive for me. I have tried for month with my luck and now I am looking for help.
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Patti
Feb 4, 2026
HORRIBLE PRODUCTS!!!
HORRIBLE PRODUCTS!!!! IF I COULD RATE A ZERO I WOULD. THEY REFUSE TO STAND BY THEIR REFUND POLICY ON THEIR WEBSITE. DO NOT ORDER FROM THIS COMPANY. Update - they replied to this review and asked for more information. They were given all of this information upfront and still did not do what they were supposed to! The products are garbage and the customer service is even worse
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
A C.
Jan 29, 2026
Do not buy from this company
Do not buy from this company. They are not clear that their products are sent from China. If you want to return it, it is too expensive to return and you’ll be out your money. Reply to message… I have already done all the steps you requested with my information. This was the outcome.
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Carlos Madrigal J.
Jan 22, 2026
Send me actual product I bought
I want a refund or the actual product. My product came in with two sticky adhesive that are bolted to the plastic. The adhesive to the shower wall there’s no suction cups.. as far as I’m concerned, not a good purchase it’s gonna be like that false advertisement Nowhere to call or send for refund
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Vanessa M.
Jan 10, 2026
!!!!!!DO NOT ORDER FROM THIS…
!!!!!!DO NOT ORDER FROM THIS COMPANY!!!!!!! I order my fiancé something for Christmas over a month ago. I still haven't received my package. !!!!ITS A SCAM!!!!!!
Response from PresencteJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

PresencteReviews of presencte.com

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About these reviews

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Hugh Ugoli Socks

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It was quite a surprise since I’ve…

Do not trust this site

This company is highly suspicious

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Do not buy from this company

Send me actual product I bought

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