Premium Parking - United StatesReviews of premiumparking.com

The interaction was very quick and very professional.

Kimberly resolved my problem very quickly. She was kind and professional.

Kimberly was excellent on the phone. Extremely polite and helpful with my online set up for my Annual Lee County Parks and Rec parking pass! Thank You Kimberly for your patience and kindness... Happy New Year!

I was having trouble with my residential parking pass, and support responded lightning fast with the information that I needed. Saved me from a lot of worry!

The representative was helpful, polite and resolved my concern. I'm thankful to have spoken with a real person and not AI.

My problems were handled quickly and efficiently.

When call for assitance, Kimberly was incredibly helpful by attentively listening, responding with patience, and resolving all concerns; making my experience very pleasent.

I parked my car with an ADA tag and attempted to pay. Twice the screen read “Verifying Handicap Free Time Usage” and reverted to the original screen with no other information on how much to pay if anything. Needless to say I received a citation for expired parking. I called customer service and spoke to Kimberly and she walked me thru appealing the ticket which was approved and the ticket voided. I was not sure of the written explanation I received and spoke again to Kimberly for an explanation and confirmation. Her patience in explaining, professionalism and customer service were exemplary.