David K.
Very friendly and easy to work with
Very friendly and easy to work with. Representative obviously has conflict resolution skills. Thanks , David Kraft 206.380.4444

US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David K.
Very friendly and easy to work with. Representative obviously has conflict resolution skills. Thanks , David Kraft 206.380.4444
Michael
Cynthia has great customer service skills. She's also very knowledgeable of the Premium Parking Services and processes. She handled my request very quickly.
Clarence T.
The young lady was very patient and understanding of my situation. She was able to rectify the matter, and did not make me feel like an idiot. Thank you for being so courteous.
Alex P.
I spike to Harvey twice in two days. Not only answered my concerns, but proactively gave me the direction I needed . He is aware of how your service works and is a great benefit to your operation.
DM
Anne at Premium Parking was wonderful. I called her with sort of a complicated issue and she listened carefully and empathetically and resolved my issue (over the weekend I might add, which added some challenges). I am genuinely safer today than I was a few days ago because of her. Would exceed five stars if I could.
Response from Premium Parking - United StatesOct 21, 2026
Thank you for such kind words! We’re so glad Anne listened carefully and resolved your issue, especially over a weekend. Knowing she helped you feel safer today means a lot to all of us. We’ll make sure she hears your review. People deserve great places, and we’re grateful you took the time to share your experience. Premium Parking®
Eric M.
The sign-up process was easy, and the customer service was efficient and timely. I contacted them several hours before a show to clarify something, and the agent, Max, replied quickly and was extremely pleasant. He answered all my questions and offered any assistance he could give. Thanks, Max!
Response from Premium Parking - United StatesOct 21, 2026
Thank you, Eric! We’re glad sign-up was easy and that Max could answer your questions quickly ahead of your show. We’ll make sure he hears your kind words. People deserve great places, and your review helps us get there. We appreciate you taking the time to share it. Premium Parking®
Alice O.
I needed information for my parks parking permit for Ft Myers. The website wasn’t helpful so I called. Cynthia was terrific and looked up my account and clearly explained how it would work going forward. I really appreciated it.
Response from Premium Parking - United StatesOct 15, 2026
Thank you, Alice! We're thrilled Cynthia looked up your account and explained how your permit will work going forward. We're sorry the website didn't have what you needed, and we'll share that feedback with our team. We appreciate your kind words and you parking with Premium Parking®. The Premium Parking Team
Mark M.
Micah actually did follow through with my dispute! He was very attentive and quick to take the right action needed to resolve my overcharged account
Response from Premium Parking - United StatesOct 15, 2026
Thank you, Mark! We're glad Micah followed through, stayed attentive, and took quick action to get your account resolved. That's exactly the experience we want every parker to have, and we'll make sure he hears your kind words. We appreciate you parking with Premium Parking®. The Premium Parking Team