Premium Parking - United StatesReviews of premiumparking.com

Got my dispute resolution today, and was pleased at the fair response that I received and the professional support provided on my call with Sharmaine.

Cynthia was very helpful. I don't get mail at the vehicle's registration address and she was able to check if I had been issued a citation for the same night that our friends were issued one. She sent me an email confirming that there were no outstanding citations for my license plate. My friends are disputing their citation because the restaurant made a mistake but all in all the customer service was excellent.

She was very helpful and helped me set up the vehicles. I thank her very much, she was kind and willing to help me.

Very quick response when I had a question. Great customer service!

I had an interaction with Kimberly in New Orleans this morning at the Premium Parking front desk. She was extremely helpful and friendly with aiding me in adding a vehicle to my account. Very appreciative.

I am a regular monthly parker, I had a rental car as my car was in the shop. I did not update my profile for the rental car and rightfully so received a ticket. The team at Premium got it cleared up and voided in a very reasonable period of time. They we're great to work with in resolving my issue.

I had a double payment issue caused by me. I scrolled through their app and found request a refund easily I followed a few prompts I did this Sunday am and within 24 hrs I got a text telling me my refund was confirmed and placed back into my Apple Pay What great customer service!

First of all, I am so totally surprised that the Premium Parking App did not work for me. So, I called them at 410-216-5620. I spoke to a very nice lady by the name of Kimberly. She was very professional, patient and pleasant to talk to. She researched several things for me, finally having to go into the Premium Parking App and processed it for me. I am so grateful that Premium Parking has such an employee that is as helpful as she was to me. Thank you Kimberly.