Sayuko and Rebecca did an amazing job with the processing and closing of our out of state loan. Both of them were professional, timely and jumped the hurdles that we were presented with. I would undoubtedly refer them and will use them again.
KA
Kanebou
Premium Mortgage was very responsive …
Premium Mortgage was very responsive and efficient with getting my mortgage set up and cleared for closing. They were open with communication so I knew what was going on each step of the way.
KB
Kevin B.
fast and efficient
fast and efficient! Kept the process moving and kept me in the loop so I knew what conditions I needed to provide to keep things on track. Answered any questions I had the same day I asked them. Highly recommend!
HY
Huan-Yu
Great Service
This was my first mortgage. The entire process went smoothly, and communication was very open. Jolene and her team did an excellent job giving me information as well as requesting things in a timely manner. Nothing had to be re-requested, and we were cleared a couple weeks before my target closing date. I would definitely recommend Premium Mortgage
EB
Emma B.
Sayuko and Rebecca: simply the best!
It was an absolute pleasure working with Sayuko and Rebecca at Premium Mortgage-- they made the process as seamless (and I daresay, fun) as possible, from our initial phone call, to our pre-approval, to meeting in person to fill out our application once we selected a house, with many wonderful encouraging text messages along the way! All of this was a huge relief for us as first-time home buyers. I was super impressed with how responsive they were. Every question was answered (we had many), and we were never left waiting for a response or unsure of any step in the process. You can tell that everyone at Premium really cares about you as a person; you are not just a number, or another client, even. That personal touch and first class service meant the world to us. Working with Premium, we were able to get a customized pre-approval letter in a matter of minutes on a Saturday morning, and receive updates on various components of our deal with a personal touch, both day and night. Above and beyond service that you would not come close to with many other banks. All of this with excellent rates and terms-- what more could you ask for? Definitely give Sayuko a call-- she will take the best care of you, and get your deal done!
TH
Thomas H.
Excellent service and smooth transaction
Tim Collins and Sandra Pygon were a pleasure to work with to obtain our mortgage loan. They were extremely responsive, provided all details for required documents, answered questions quickly and thoroughly, and made the process a smooth transaction. Thank you, Tim, Sandra, and the Premium Mortgage Team.
Respectfully submitted,
Tom
AT
Andrew T.
Joel and Brandon worked incredibly hard …
Joel and Brandon worked incredibly hard and were very polite with me over the phone and in person. Truly a pleasure to work with everyone I met at premium. 5 stars for everyone.
JC
Jennifer C.
5 Star Service with Premium Mortgage!
Everyone at Premium Mortgage has been so attentive during my first home buying experience!
The loan officers and processors have answered all my questions with great detail and explanation.
They were quick to respond to all of my emails and made sure to keep me updated through every step!
Highly satisfied with their service!