Sean E.
Premium service, Competitive cost
Donna Maxwell was fantastic to work with. She is Knowledgable, professional and thorough. I couldn’t have asked for a better home buying experience. From start to finish, premium was top notch.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
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792 approved reviews, newest moderated first
Sean E.
Donna Maxwell was fantastic to work with. She is Knowledgable, professional and thorough. I couldn’t have asked for a better home buying experience. From start to finish, premium was top notch.
Jon W.
everything went smoothly right up until the end. why is there always some last minute item that is needed that was not asked for weeks earlier?
Amanda
Everyone I worked with was very responsive and helpful every step of the way!
Jessica
We had no idea what to expect throughout our mortgage experience. If communication had been better and a clear cut timeline of when deadlines had to be met was better explained at the onset of the process, we would have had a lot less stress and a better experience. We ended up having to constantly email and call to make sure the process was moving along since no one communicated with us.
William G.
This is the second time we have worked with this company and both times has been as good as it gets !!! Very efficient helps in way they can and do not waste your time. Both times we have worked with Amy Bell and her staff, they are all EXCELENT We actually enjoyed the experience
Jayne C.
My closing was delayed 20 days as your underwriter needed more information. Train your people to collect all information in the early interviews so the deal can proceed in a timely fashion.
Tracy S.
Constantly having to re-fax paperwork, called with questions that No one had answers to, the Employee assigned to my acct was never available...terrible customer service
Christian M.
Scott was amazing thru the whole process!!