Premium MortgageReviews of premiummortgage.com

Thorough, honest, timely, professional. Good communication. Very helpful. Beyond my expectations.

Professional. The needed documents and information were always outlined, which avoided conflicts and delays.

Working with Premium was an organized, streamlined process from beginning to end. Steve D. and everyone else we worked with was pleasant and competent. The commitment letter included a list of requested documents and, once provided, there was no back-&-forth with continued requests, like friends have complained about with other mortgagors. We closed on our new purchase right on time. Most of all, I appreciate the flexibility that once our old house sells, we can pay down and reduce our mortgage to a minimal balance, without penalty. This was a great way to buy non-contingent without having to carry a full mortgage long-term. Highly recommended.

Although the staff were friendly, their communication was not very good. We would send numerous emails and call and leave messages, but would not hear back from them. At one point we even had to resort to calling the receptionist, asking if the rep was in the office and having her put us thru to him because it wasn't working to call his direct numbers. Due this lack of communication the mortgage process took far longer than it should have and we had to file for a contract extension with the realtor. We finally got our mortgage but will not recommend them to anyone we know and will find a different company if we ever need another mortgage.

Very happy w/help from everyone @ Premium Mortgage. My main advisor/helper Paul was superb and tenacious in his endeavor to help me. I would highly refer your company to others.

Great service. Professional, responsive and helpful.

Sayuko was/is the best!!! She made sure we secured our mortgage and now we are sitting in our home.... Best experience ever

just as it says, average and acceptable, but not the experience we are used to getting in Virginia. We realize things are a little different here.