Precision Door ServiceReviews of precisiondoor.net

I booked an appt for a new door and installation estimate. The day before their system texted me and confirmed the appt time slot. The time slot came and passed and not a peep. I called and was told at first I was scheduled for 2 hours later. Then after holding was told the technician was running behind on a job and would be late. I won't be calling again.

I learned something new today, so I get to stay home! I had a spring on my garage door break, so needless to say the door wouldn’t open. I took to the internet, first provider to pop up was Precision Door. High reviews, easy to schedule online, the service guy that showed up was very professional. Explained everything he was going to do, let me know there were 3 options he was going to quote, spring replacement, cable replacement and rollers. The spring only quote was $945.00, add the other parts, close to $1600.00. I passed and told him I was going to get another quote. I was aware when I signed up there was an $89.00 dispatch fee. I had to pay if I declined service. I paid without reservation. I called another provider, Garage Doors by George. Service guy showed up, told be it would be about $300.00 to replace both springs. Deal! 20 minutes later, door works great. So, this is what I learned, start a service company, let the prospect know upfront that they will charged a dispatch.Being I saved over $600.00 by not biting on the first price, the dispatch fee doesn’t bother me. If I would spent the $945, then learned I could have gotten it at a better price, I would not have felt to good! Hopefully my experience will help someone in need of garage door service in the Cedar Rapids area.

Trevor Kalista informed me from when he left to when he arrived. He was very knowledgeable - he gave me the good/bad of what I had - than the choices I had going forward - very honest and straight forward. He answered ALL my questions. After installation he explained everything he installed and how it worked. The best comment I can make is I would request Trevor if need help again!!!! Company was excellent to deal with.

Quick response time. Completed the repair in a timely matter same day

Josh arrived as prearranged by phone and was respectful and attentive to listening to my concerns. He then asked a few questions and spent time zeroing in on my doors problem. He then explained the cause of my issue and showed me his assessment of the problem. Thank you

Off the bat I was impressed that they do service work on Saturdays! Second, Mr. Lopez, the tech, was nice and quickly diagnosed the problem and was able to explain the what, where, when and how of our issues with our commercial and residential doors. Everything was in stock and they came out next day to install and repair both doors. Great experience.

Escellent work done by Thomas Wright

Best garage door company one could ask for! I called on a Saturday as our garage door would open but wouldn't close. They sent out a technician on a SUNDAY WITHOUT emergency fees as they do appointments on Sundays. The owner, Ron, came out, assessed the problem, showed us how to fix it in the future and also gave us a quote for a future garage door, which we will need in the next couple of years anyway. Service, professionalism, cost - you could not ask for anything better. We called Precision Door Service because we also used them in our prior home and in my parents home for garage door opener installation and service. We are truly overjoyed with their quality of work. Thank you for the great experience!