Precision Door ServiceReviews of precisiondoor.net

the Technician Manuel Ruiz was on time and ready to help. Tech. Ruiz listened to my problem and went to work.he also gave me some tips to keep my garrage door working in top shape. thank you

It started off well enough, the guy who came out was friendly and knowledgeable. He started pushing the upgraded double steel door which was supposedly the same price as the single sided steel because it was on sale. When my husband insisted that the price quoted ($2700 door only+install, no opener or add-ons) was too high, he got quite angry and insisted that we wouldn't be able to get a better price anywhere. After we insisted, he went out to his car to "talk to his boss" and then stormed back inside to grab his computer, saying "yeah, we're out, I'm not gonna take that kind of cut" and was ranting about "why did you even call me out if you thought you were getting a better price from someone else". Even though he had been so kind and personable up until that point, when he sensed the deal might not go through, he got borderline aggressive and made me very uncomfortable. Shady, aggressive, tactics overall. I'm glad we passed because we got a double steel door for $700 less from another contractor. I wouldn't give them my business if they were the last garage door installer in the city.

Complete and total ripoff. Stay away! Almost $1900 to replace one spring and some rollers!! A 90 minute job and probably $350 in parts. They inflate the material costs beyond ridiculous. My credit card company is on it and I'm waiting for my paperwork from the North Carolina Attorney General's office. Now I'm just trying to protect others. By the way, once you pay, good luck getting a call back from Precision.

If I have known it would cost over $300 to adjust a garage door I'd left it alone. Which did not take a full hour to do! This is really a common practice with all these companies. Charge you a ridiculous price for absolutely little work. This is UNFAIR pricing !!!! THIS COMPANY IS UNETHICAL. PRECISION GARAGE DOOR SERVICE OF GREENSBORO 3707 ALLIANCE DR STE D GREENSBORO, NC 27406 (800) 921-6321 Description of Work Adjusting backhangs Task # Description Quantity Your Price Your Total 1 Service Fee of $95 includes: An on site visit, full safety inspection of door(s) and operator(s) as well as estimates for any repairs. 1.00 $95.00 $95.00 2 Commercial/New Construction - One Hour -UPDATE DESCRIPTION 1.00 $225.00 $225.00 # Description Total 1 Can not be combined with other Discounts or Coupons -$16.00 Paid On Type Memo Amount 7/7/2026 American Express $324.52 Sub-Total $304.00 Tax $20.52 Total Due $324.52 Payment $324.52 Balance Due $0.00

Had appointment between 2-6. No call, no show, even though I called them twice for an ETA. Very disappointing.

DO NOT USE THIS COMPANY. I called n made an appointment for a new garage door n opener . I explained the issues with my garage n was told not to worry, they can work around the issues. The sales rep came at 10am on Thursday n did an inspection. He told me he would get back to me that afternoon or Friday morning with the estimate. When I didn't hear from him, I called mid-morning Friday n left him a vm to call me. After I got no response from him, I called the office n spoke to someone in management n was told someone would call me before the end of the day. No response. Called Saturday n spoke to call center n left a message explaining I wanted status of my estimate. Monday morning I called n told them I didn't want to use them for the job since their customer service n communication skills were so bad. Sales rep did call me later n said they decided they didn't want the job. I told him I had already informed them I had changed my mind about using their company based on their poor customer service n communication skills. I asked him how hard is it to pick up a phone n call a customer. Instead he ghosted me for 4days. If they can't communicate with a customer before the job, I can only imagine how hard it is afterwards when a problem arises. I told they all need a refresher course I customer service n communication skills.

My daughter and son in-law used precision to repair their double size door and charged over $700. After the "repairs" the door was loose and not functioning well. I looked at it and it needed new springs and the bolts were coming detached. I added and replaced the bolts and put new springs on the door for less than $100. I honestly don't know what they did for $700+ but the door was not safe to use The safety closure was mounted too high s well. Poor and careless workmanship. Do not recommend.

The garage door tech was at my home for less than one hour replaced two 20 dollar cables and charged 628 dollars. What a scam.