Praesidus WatchesReviews of praesidus.com

Fast efficient service. Product is as descrined.

CPT. Hernandez (Viet Nam /Desert Storm/ Combat Wounded Vet. I am not quite sure if I am upset/disgusted at the fact that my $560 watch came with a defective crown or the fact that I am dealing with an organization which is selling defective watches on the backs of soldiers who gave their blood, sweat and tears in defense of this nation. I can not speak on behalf of others who have suffered the same fate that I am now going through, but, in reading the many negative reviews and complaints, I, too, am wondering, why this company keeps making the same customer blunders over and over again! One has to wonder if this staff’s treatment of their customers is done because of their lack of training, lack common sense, or done intentionally. In my particular case, I informed the company that the watch I purchased had a defective crown and they suggested I send it back. After I did, It would suffice for me to tell you that the amount of e-mails and submitted documentation /information they requested, but never acknowledged receiving was substantive. All the while, I couldn’t help but wonder if the support staff I was dealing with was either inept/ clueless or merely just playing games with me. At best, there was (and still exist) an apparent lack of communication/coordination within the staff which was causing me to duplicate my efforts in providing them with the information they (supposedly) needed. As a matter of fact, I am still waiting to hear from them to see if they officially received my defective watch I returned to them. To put it in perspective, the so called support team is doing very little to keep me informed/or up to date as to what is going on. It appears that this feat is , to them, is totally not necessary. The only reason I could ascertain that they are keeping me on the dark is nothing more than a form of retribution/punishment. In my honest opinion, the so call Praesidus Support team is non existent. And, as recorded in the many customer complaints that I looked at, this seems to be a prevailing issue/problem. The lackadaisical/nonchalant attitude/lack of customer service I have experienced so far, leaves me wondering how this company has managed to stay afloat all these years. I give them a NO_GO as a company who’s mantra appears to be associated with the military/Veteran’s cause. As a veteran myself, I feel this company is belittling/ disparaging/tarnishing the memory or sacrifice these veterans undertook for our nation….all for the sake of a buck. These American Heroes being used by Praesidus in their advertising must be turning in their graves. I highly recommend to those who are looking to spend their hard-earned money on a field watch, to carefully reconsider giving their business to someone else. Furthermore, I would go as far as suggesting to these Veteran’s Organizations not to allow our veterans to be used as pawns/floor mat for a cause that undermines fair/decent marketing practices!

This is a great time piece. It is exactly what I was looking for in a field watch.

I received my watch earlier than expected and am very happy with my purchase. However, my watch does not illuminate enough even after exposure to sunlight. I spoke to customer service and they said they’d let the technical team know and haven’t heard from them since about a week ago. Not fully satisfied, and will think twice about a third purchase.

I love the watch for what it is…I own a late model Jeep Willys. The watch is of very high quality and easy to set up. The band is the right size and comfortable. I made a mistake when looking at the Willys watches assuming they were all 42mm and was surprised when my red dial arrived and it was 38mm which is a bit small for my wrist. I’m 6”3” 250lbs. The larger watch was sold out when I ordered this one but today I see qty 1 back in stock so I ordered the 42mm in green.

I received my A-11 LMUV on past July 20th and started wearing it right away. The box it comes in is already a small masterpiece, perfectly in line with the historic military character of the watch—truly impressive! The watch itself, with dial no. 31, which I was able to choose among the oddballs, is absolutely stunning and pairs beautifully with both the case and the strap, each crafted with remarkable quality. The mechanics work flawlessly and the watch has caught the attention of many. Wearing a small piece of a vehicle that took part in the D-Day is truly incredible and serves as a humble tribute to all those who were involved, many of whom lost their lives. This is the third watch I have purchased from Praesidus, and I highly recommend them for the originality and outstanding craftsmanship of their products!

The watch is better then expected - very accurate Only wish they had telephone customer support

I was very happy with my purchase at Praesidus! The Watch looks great!