PPL Electric UtilitiesReviews of pplelectric.com

i get a e mail saying my service was terminated 5/22 if not right contact them....i was moving than thry want me to pay into june for new tennet not happining when ppl has you they dont care

I am currently on hold with PPL. I have been for over an hour and a half now. If you want someone to call back promptly, don't go with PPL. Plz help, i need electricity and they are no help

You can't get them on the phone.

Trying to transfer service to my new home in the PPL service market. Been on hold for 55 minutes, no human interaction yet. I would give anything to speak with a human. Website says I have to call and that it can't be completed online due to solar panels. well, then, help me! Please answer!

I can’t praise the workers who showed up Thursday 5/1/25, to McGuire Park Drive, Bloomsburg, to investigate our sudden power outage. Polite and courteous, yes, but the fact that only a small number of homes were affected, and they arrived in about 1/2 hour, from reporting it, just amazes me ! And in 2 hours, the power was restored. We all hear about the bad experience but I wanted to share a great one ! Thank-you !

Absolutely appalling customer service . They make every attempt to not let you speak to custom service and you end up fighting with their stupid AI to get to speak to human being . After 5 min of asking to speak to a representative and AI replying “ I don’t understand “. Then you’re on hold for 45 minutes to ask a rep why am I getting call from PPL one (1) day after the due date . ONE day after ! This is the most horrible company and I wish Pa had other options . This company would go broke if people had other choices .

Online site for a billion dollar industry is so bad you never can login to your account.

Never works the power is out every single month