Ranked among the best companies for customer service in the United States, we are proud to deliver electricity to about 1.4 million customers in 29 counties in central and eastern Pennsylvania. We employ nearly 2,300 people and maintain 50,000 miles of...
PPL Electric Utilities (pplelectric.com) has 61 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Michael T.
This company is crooked to the core. KU, LGE etc are all crooked liars. They don't care about the people. They care about their overall profit. They take away physical buildings and make it harder for elderly and disabled people to get the help they need. Small towns suffer the most.
Annette T.
I can’t praise the workers who showed up Thursday 5/1/25, to McGuire Park Drive, Bloomsburg, to investigate our sudden power outage. Polite and courteous, yes, but the fact that only a small number of homes were affected, and they arrived in about 1/2 hour, from reporting it, just amazes me ! And in 2 hours, the power was restored. We all hear about the bad experience but I wanted to share a great one ! Thank-you !
Luis Lopes B.
It took a while to get to the costumer service here in PENNSYLVANIA, however there is this professional called Hellen, she was amazing! gave me an incredible assistance and all the information that i needed and encouraged me to choose whatever is bet for me. She is definitely a top 5 employee!
