My bike only lasted about five months before it started ticking and pretty much just gave up after smoking. Contact the company they do not honor their warranty. They will tell you to take it to a shop and they will decide whether they will pay the bill after you pay for it initially. Worst experience ever. Go with Taotao, last longer.
RL
Richard L.
Worst purchase Ever
Since purchasing the Go Kart 330cc GK-M43, I have encountered numerous issues. Despite the product description indicating that it comes with the manual, the assembly instructions are extremely limited. Consequently, I was compelled to seek professional assistance for the assembly. Unfortunately, the kart does not operate at its full specifications as advertised. Currently, it operates at approximately 38-42 mph with a 120-pound child, and this speed is limited to downhill terrain. I have repeatedly attempted to obtain an RMA number for a return, but each attempt has resulted in inadequate responses. The emergency brake fails to provide adequate stability, necessitating the placement of a brick under the tire to prevent rolling. The technician informed me that the injectors require replacement, but again, I am now getting pushback from this relevant team. Despite my repeated requests for an RMA number, I have been denied refunds or returns. It appears that the company is aware of the product’s faults but is unwilling to provide a refund or take it back. Given the discrepancies between the product description and the actual product, and the suggestion that the description may have been modified since my complaint, I am compelled to seek legal recourse to obtain my compensation. Furthermore, I question the necessity of verifying such a significant amount of information before receiving the product. It is unclear why the company offers a discount for paying with a money order, as it appears to circumvent the obligation to provide a refund.
BR
Brayden
I bought a X-pro Hawk 150 on this site…
I bought a X-pro Hawk 150 on this site and it arrived two days later in perfect condition. Assembly was pretty straight forward and the bike has been absolutely great. I did have a problem with my exhaust mount breaking on the exhaust pipe and they sent a replacement the next day. Very impressive dealer for Chinese powersports.
DA
Dale
Shipped great started right up
Shipped great started right up, runs well, communication could be a little better. For what I paid for it serves my needs. X-pro hawk 250 dix EFI.
BR
Brenton R.
Layaway. Arrived Intact & Fast-ish
Seller shipped quickly once my layaway was paid off. There were some issues, but not as severe as what I had expected. I was afraid of scams, and this seller is not scamming despite some of the accusations here.
Motorcycle arrived after tracking showed "delivered", which was scary. When it did come, everything was intact but the only assembly instructions are on YouTube. When I started the layaway, they spelled my address wrong, but a quick email and that was fixed. And the only other issue that I have had was the MSO took a long time (14 days) to arrive, so about a week after the motorcycle arrived...and even this delay was not the source of my concern...it was reading about how MSOs never arriving or taking months to arrive, and not having a way to track it.
Seller was pretty responsive over all, but the communication was sometimes very difficult. It was difficult to understand some of the people I had to deal with, and for them to understand what I was saying.
So, my experience was in reality very good. I docked one star for the communication difficulties, and because of the delayed MSO. I did start to kind of get assertive with this company in hopes of getting the MSO quicker, and initiated a dispute with my card because I was afraid I'd been duped and they were running out the timeframe in which I had to file my dispute, but I can see now they did send the MSO and that it will arrive today.
Which means they didn't just wait til I complained to send the thing. It was already moving in the postal system. So they are not scammers. Rest assured.
As a sidenote: You better be a mechanic or something really close if you want to buy a bike like these online, keep that in mind. It won't be fully assembled, so you'll be very disappointed if you can't get it together.
I'd like to hope this makes up for my attitude. I was just concerned because even though the price was great, it was alot of money to me personally. Sorry, Powersports Max. You guys did a good job.
JO
John
Cost to Quality ratio and a 1 kick bike
I always open my reviews with “They have to be extraordinary before I will consider a 5 star evaluation”. That being said, I still want to take nothing from these guys. The Quailty of the X-pro 28in 110cc 4 stroke I purchased for my 11 years old exceeded expectations. If you’re concerned about the cost to quality ratio then this is the place to buy a good Chinese bike. The shipping was 1 day early tracking the package. When I opened the box it was actually pre-assembled more than what was shown in the assembly video. Put it all together, turned on the gas valve to the carb, popped the choke on the carb and boom! 1 kick and she started.
TK
T K.
Quick shipping, but bike won't idle.
Order was shipped quick and arrived quick despite the holiday weekend. Bike (xpro Templar 250) will not maintain idle though. Only the fuel screw is adjustable, and the air mixture screw is plugged off. Weather was 50-60 degrees, paid for an assembled and tested bike, and as of yet it will not idle which means not rideable yet. It's nice to look at, but not sure how to make it useable without voiding the warranty.
Followed the quick start guide and everything, no luck as of yet. Starts alright, just won't stay running without constant use of the choke lever or throttle. Fuel screw just speeds up the rpm, but still won't stay running even once warmed up.
NT
Neil T.
I bought an Xpro Hawk 250 from…
I bought an Xpro Hawk 250 from Powersportsmax. The bike arrived on time and in good shape. The speedometer cable quit on me after 100 miles. Powersportsmax sent me a new cable free of charge and it arrived in about 9 days. You really can't ask for more. I love the bike and would not hesitate to nuy from them again.
Neil Temple