Richard L.
Worst purchase Ever
Since purchasing the Go Kart 330cc GK-M43, I have encountered numerous issues. Despite the product description indicating that it comes with the manual, the assembly instructions are extremely limited. Consequently, I was compelled to seek professional assistance for the assembly. Unfortunately, the kart does not operate at its full specifications as advertised. Currently, it operates at approximately 38-42 mph with a 120-pound child, and this speed is limited to downhill terrain. I have repeatedly attempted to obtain an RMA number for a return, but each attempt has resulted in inadequate responses. The emergency brake fails to provide adequate stability, necessitating the placement of a brick under the tire to prevent rolling. The technician informed me that the injectors require replacement, but again, I am now getting pushback from this relevant team. Despite my repeated requests for an RMA number, I have been denied refunds or returns. It appears that the company is aware of the product’s faults but is unwilling to provide a refund or take it back. Given the discrepancies between the product description and the actual product, and the suggestion that the description may have been modified since my complaint, I am compelled to seek legal recourse to obtain my compensation. Furthermore, I question the necessity of verifying such a significant amount of information before receiving the product. It is unclear why the company offers a discount for paying with a money order, as it appears to circumvent the obligation to provide a refund.


