Brenton R.
Layaway. Arrived Intact & Fast-ish
Seller shipped quickly once my layaway was paid off. There were some issues, but not as severe as what I had expected. I was afraid of scams, and this seller is not scamming despite some of the accusations here. Motorcycle arrived after tracking showed "delivered", which was scary. When it did come, everything was intact but the only assembly instructions are on YouTube. When I started the layaway, they spelled my address wrong, but a quick email and that was fixed. And the only other issue that I have had was the MSO took a long time (14 days) to arrive, so about a week after the motorcycle arrived...and even this delay was not the source of my concern...it was reading about how MSOs never arriving or taking months to arrive, and not having a way to track it. Seller was pretty responsive over all, but the communication was sometimes very difficult. It was difficult to understand some of the people I had to deal with, and for them to understand what I was saying. So, my experience was in reality very good. I docked one star for the communication difficulties, and because of the delayed MSO. I did start to kind of get assertive with this company in hopes of getting the MSO quicker, and initiated a dispute with my card because I was afraid I'd been duped and they were running out the timeframe in which I had to file my dispute, but I can see now they did send the MSO and that it will arrive today. Which means they didn't just wait til I complained to send the thing. It was already moving in the postal system. So they are not scammers. Rest assured. As a sidenote: You better be a mechanic or something really close if you want to buy a bike like these online, keep that in mind. It won't be fully assembled, so you'll be very disappointed if you can't get it together. I'd like to hope this makes up for my attitude. I was just concerned because even though the price was great, it was alot of money to me personally. Sorry, Powersports Max. You guys did a good job.