PowersportsmaxReviews of powersportsmax.com

Ordered a motorcycle friday it's been 7 days.. I paid for 3 day processing and it still hasn't shipped . Better off ordering straight from China on Alibaba.

DO NOT ORDER FROM THIS COMPANY, THIS IS A SCAM! Ordered a gas dirt-bike. Had a local mechanic unbox it and was told they had sent used parts! I have dumped hundreds of dollars into this bike, but it has never worked! I requested to return the very same week it was delivered which they refused! I have gone back and forth with these guys for over a year and they never made it right! Now they say it is out of warranty, HA! Today, I have officially given up. These types of companies are the ones that will not have a place in society VERY, VERY SOON! Do yourself a favor, spend a bit more on a reputable company. You will thank me!

Let's get the truth out there and let's air it out once and for all. I'm going to give u the good with the bad. So like most places they were prompt about processing my order and even getting the bike to me they wasted no time. But Now that time having issues and I'm still under warranty they don't want to honor it. The frame cracked in two spots and after having sent them pictures they only want to issue me a partial refund for 1/3 of the cost of what a new frame would cost me because they don't want to send me a new frame. That's no good for me. If it's under warranty they should pay for a new one because if my car is under warranty and it brakes the dealer doesn't say hey I know u got the extended warranty and even though but you're asking us to fix is under warranty we're going to have to charge you for the parts and labor but I'll discount it by 33 percent no body would accept that. These people are trashy when it comes to doing business I've had issues with them with the 2 past purchases I've made. I'm giving them a 1 as in one finger that says it all let that shit sink in.

Use caution. This company advertised free shipping on Facebook. This was false. When I made my purchase I left a respectable comment in the appropriate section. This company collected my money then put my order on hold for a week and a half because if that comment. No email notifications or phone calls. When I tried to get in touch I was hung up on after being on hold more than once. I managed to finally get a representative on the phone. They claimed no knowledge of Facebook adds. They admitted my order was put on hold. They claimed they tried to call me. But the call was only after the two weeks and four voicemails and two emails from me. All if the messages had my correct phone and email. As well as my account that was set up. They claimed i left and incorrect phone number. False. My phone number was on many different identical autofill. Plus email and voicemail. Then i confronted them on why if the phone was incorrect why not email. Representative would not answer.

Zero customer service call back. Haven't gotten my order in over 2 weeks late. Spent all that money and they can't even get us the product or call us. Never working with them again.

This company customer service is non existent, we bought go cart in august 2025, did all required oil change etc. this was for grandkids who maybe put on. 10 hrs and this past weekend caught on fire!! Thank god I was outside while they were riding, this go cart has been difficult to start on a regular basis and then Dec 6 it was fine and then sounded strange and. When I looked up black smoke and then flames as high as 2 ft coming from around spark plug area, yelled and got kids off and had to use fire extinguisher to put out and now I have called company and sent photos and No correspondence at all. DO NOT BUY from this company

Bought the Templar X 250, IT started 3 times. Now it doesn't start 😞 did not even get the tires dirty. They don't have costumer service unless you're paying for something, you can't get help with anything else

I ordered scooters from Powersportsmax.com and the experience has been a nightmare. The first bike was delivered at 2:30 in the afternoon in the South side of St. louis, Missouri. The delivery company R&L chose to leave at my garage in a through alley. They snapped a picture and almost exactly six hours later I received a notification along with the picture. I am in a part if South St. Louis that is marginal, especially as it relates to alleys. To give you an idea, on a daily basis dumpster divers come through, those seeking to find or steal anything of value come through, and we do not go in the alley ever except to take out the trash. We also have a fenced in yard and the fence is 6 foot tall and slatted. There is no visibility from my house what so ever and no person in their right mind would leave something of value unattended. So now that the picture has been painelted. At 2:30 in the afternoon the scooter was delivered. There was no phone call, no text and nobody rang the doorbell to say they were there. Six hours later I received an electronic notification complete with a picture. We immediately opened the farage door to find there was nothing. We promptly notified the company who told us they needed a police report. I obtained a police report and the Officer said if it wasn't an inside job by the delivery company, then they were not very intelligent. We obtained the report promptly submitted it and waited. At one point I was told it was processing but when I followed up tonight, a full 25 days later I was informed they would not be sending a replacement scooter. I wrote back that I hoped they would change their mind and do the right thing. I have spoken to an attorney who advised me what to say in the correspondence back, and that if not answered satisfactorily he would become involved ask for restitution in the form of the scooter or a full refund and additionally his fees, as well as expenses I have incurred. I did as he suggested, but still they have refused to budge. At this point it is principle, and I intend to use every Social Media outlet available. Instead of them leaning on their delivery company, they are instead choosing to deprive me of the product and my money and that is not acceptable. I run a business and it hurts financially sometimes to do the right thing, but when a company does the customer becomes loyal. When they don't the customer shares their experience with as many people as possible in the hope that others dont face a similar fate, as no business should operate like this.