Anne
Wonderful products and people
I recived my used iPod touch quickly and without damage. I have already recommended this site to multiple people.
The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!
Powermax (powermax.com) has 663 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Anne
I recived my used iPod touch quickly and without damage. I have already recommended this site to multiple people.
Arco I.
Powermax helped me fulfill my business needs in a timely manner and at great prices!! I will continue to do business through Powermax!
Patrick D.
A trusted friend recommended me to Power Max when I was in the market for a used MBA. I found what I wanted at a reasonable price and was happy with the purchase. 2 years later I wanted to upgrade and looked into their trade in program. Plus I can put my trade in towards my new purchase. I took the time to read up on their philosophy and couldn't be more impressed with their views. I feel like I get more personalized service from PowerMax than I do from my local Apple store.
Bob G.
I'm not a computer person, I am an idiot. I spent time talking with Michelle.I am an idiot, She however is not. Her advice was solid. Hence sale. A pleasure to deal with.
Michael B.
Very happy with this company. Very user friendly web site, and real people to talk to. I have bought all our Apple Products from PowerMax and have been very pleased. They are a 10 in all categories, and if you have a hiccup, just write Jacop. Thanks for being there PowerMAx. Cheers Michael
I Charles T.
I explained to the sales rep that I had broken my iPad and needed one as soon as possible. She was very nice and helpful. Part of the problem was my debit card was rated for $1000.00 in one day. I raised it as sone as I was notified Monday very early. Called back as was told my debit card didn't go through even though I called John and asked him to pass it on as i wanted the iPad by Wednesday! Then, they held it up because of the cover for the new air! I say forget the cover ship the iPad! I can't go on, it still irks me. It took 8 days for a product you had in stock! Apple would have had it delivered in two days and I gladly would have paid the taxes and whatever other charges. The long and the short is : I wanted an iPad right away and I didn't get the service from your company. I was going to buy a Mac Pro 15" in the near future, will I buy from you? I don't think so. Very disheartened , Charlie Trexler
Response from PowermaxSep 10, 2014
We're certainly sorry that Mr. Trexler didn't have an optimum experience at PowerMax; that's by far the exception to the rule. Unfortunately, sometimes circumstances accumulate on certain orders that are outside of our control. The order was received on a Friday afternoon with a request to receive it within 3-4 business days. As much as we try and get orders out placed in the afternoon the same day, sometimes things kick to the next day. In this case, that made it a Monday, at which time the credit card declined. Once we straightened that out, it was shipped the next day and received on the next Friday, which is right at the 3-4 day period after the credit card issue got straightened out by the customer. While we all would have preferred a day or two earlier, of course, it did ship the day after the credit card decline was cleared up. We should note here that PowerMax is a full-service, consultative operation that specializes in a human touch. As a result, we choose not to work on weekends since we place a high premium on our employees' happiness in both work and home. So while we might not be the "conveyer belt operation" seen around the web whereby orders are basically handled by a machine with very little human interaction, the overwhelming outpouring of affection we continuously receive from our customers tells us we've touched a nerve that many people appreciate. We're sorry it didn't quite happen this way in this instance.
Marc Del G.
It's just a great place to deal with. In other words, they've obviously hired people who care very much about the service they provide to existing and/or potential customers. I love to write so I'll stop here but that's my brief review. Bottom line, I've only had some short dealings with the company but I know I'll be a future repeat customer. Dang... If only I'd thought of that idea for a business. See, THEY got the brilliant idea. Not me. They is… goo… smart.
Jerry G.
I've been buying Apple products for years from Powermax because there is nothing like great prices and outstanding customer service. Free shipping and no tax makes for lowest total cost. And their trade-in program let's me reduce the cost even further. Keep up the good work guys!