Misc E.
Cancelled
I placed a $300+ order for Christmas on July 10th. I called, texted, emailed, and sent a message asking how long it would take and a couple of other questions, which were ignored. I was told 2-6 weeks. So, I waited two more weeks; now it was the end of July, beginning of August. I emailed, texted, and did everything again to get their attention. They sent me an email stating the package would be mailed out at the beginning of next week. Again, nothing. I repeated the same process the following week. Same email, next week. Next week came and passed. I received a phone call a month and 4 days after my initial purchase and was told it would be mailed out sometime next week. Two days after I got that call, I got a notification that they had created a label and it was being processed for shipping. I received an email two days afterward saying the shipper canceled my shipment. I was so disappointed because I had been waiting so long. I have tried to get a hold of them and received no answers or responses. I sent them an email with the cancellation of the items. I have yet to hear back from them. Please do not buy from this company, especially if they put other customers first, i.e., in-store customers.