Lea M.
I loved my mystery box
I loved my mystery box, I'm just not happy about how long it took to arrive.

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience.Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside.We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback.Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping.Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Porch Pirates Mystery Boxes (porchpirates.us) has 357 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Lea M.
I loved my mystery box, I'm just not happy about how long it took to arrive.
Roseanne H.
There were issues with my first order and it was dealt with in a very fast, professional manner. I have since placed a second order with them as they are human too and everyone deserves a second chance. Customer service in the end were top notch. The items were fabulous.
Tracy P.
It took almost a month to get our box that we ordered from you. We love ordering from you. I believe we’ve ordered twice the first box that we got when it came had a big hole in it. I did not know if I would have taken a picture of it and sent it back to you that you could have fixed it so we ordered another one and it took almost a month for that to get here as well love your stuff, but don’t love the length of time it takes to get back to us.
Sherry G.
I waited for a long time on my box, I was extremely excited about it but disappointed in its contents, but on the other hand my granddaughter went in like a banchee, she took it all home, I really wanted to keep the comforter but I let her have it, the customer service team were amazing and I just ordered my second so I’m giving it another try. Wish me luck, I want an awesome box to keep for myself.
Suzanne K.
This box was exactly as written in the description. While it took a bit of time to arrive it was worth the wait.
Amy R.
Except for the length of time it took for delivery, the items inside of the box had a little something for everyone.
Joyce B.
Had left a bad review about a week ago for lack of information from the company. I made a call yesterday to support and spoke with Katie who was a pleasure to talk to. I explained what had been going on, and she let me know she was going to take care of it. Within 1 hour of talking with her the order started moving through the process. She did an awesome job of putting my worries to rest. Thank you, Katie, for being very easy to speak to!
Stephanie
Customer service/support was fantastic Wished my beauty box had just few more items. Other then that loved it all