Pop-A-Lock LocksmithReviews of popalock.com

Need to be more accurate on there time , was forty minutes late getting to me ,

Terrence made a not so great situation into a fun experience! Thank you so much for having a great attitude and wonderful service!

I am located in Tallahassee and I called Pop a Lock at 9:00 this morning. They told me they would be at the address I provided in 40 minutes. I received a text message at 9:13 stating they were on their way an hour later they were still not there. When I called they told me that my call had been canceled because they did not service the area. And oops! Nobody called to tell me.

Does not keep appointments. 3 times did not keep appointment and even failed to get back to me the last time he did NOT show. Never trust him

I WOULD LIKE TO SAY A BIG THANK YOU TOO MR. RICKY FROM POP A LOCK FOR EXCELLENT CUSTOMER SERVICE.

This is a terrible company.I asked for a service key cut.They said they would call with quote.I called them at 0914. Did not hear back so I called at 1118 .they said service was slow.At 9:00 pm some one called and they said they would be through.They were a no show.I called customer service and they were terrible.You should not have to put up with this for a service.Do not use these guys!!!!!

In the realm of customer service, professionalism and trustworthiness are paramount. However, my recent encounter with Pop A Lock (Berea, Ky) has left me feeling utterly disappointed and frustrated. What began as an ordinary request for assistance quickly spiraled into an experience marred by deceit and unprofessionalism. Initially, upon contacting Pop A Lock (Richmond, KY), I was quoted a price of $59 for the task at hand. The individual assured me that they would arrive promptly to undertake the job. True to their word, they arrived within fifteen minutes, yet their demeanor was far from welcoming. With a visible chip on their shoulder, the atmosphere was immediately tense. As the individual assessed the situation, they abruptly altered the price from the previously quoted $59 to an astonishing $120. This sudden change left me bewildered and took me aback. When I voiced my concern and called them out on the blatant discrepancy, they had the audacity to laugh in my face. Such a response was not only unprofessional but deeply disrespectful, making me question the integrity of the service provider. Determined to resolve the issue, albeit reluctantly, I proceeded to a nearby gas station to withdraw the $120 required. Returning to my car, I handed the money to the service provider, hoping to conclude the transaction and part ways. To my astonishment, they then attempted to lower the price to $80. This contradictory behavior and erratic pricing strategy further eroded any semblance of trust or confidence I had in them. Sticking to my principles, I refused their offer, recognizing the unethical nature of their actions. This experience serves as a cautionary tale for anyone seeking reliable and professional service. The blatant unprofessionalism, coupled with the manipulative pricing tactics employed by this individual, highlight the necessity of thorough vetting and reviews before engaging with any service provider. Trust and transparency are fundamental tenets of any business transaction, and when these are compromised, the customer’s experience is severely tarnished. In conclusion, my interaction with this particular service provider, was nothing short of a scam or rip-off. The initial quote proved to be a deceptive lure, and the subsequent price manipulation was both unethical and disheartening. The experience has underscored the importance of remaining vigilant and discerning in our choices, ensuring we demand and receive the professionalism and respect we deserve. It was a simple task of unlocking a car door which took 2 minutes. I could have had a second key made for $120.

The technician that was sent out to put the spare on my car broke my 2 bolt. One is completely half broken He tried saying it was already broken but I know for sure it wasn’t because I got my state inspection done 2 weeks ago and it was good. Now it was only $16 for flat tire but I have to pay $600 that tech broke it and I can’t use my car I called them they told me they will call me back but never call me back for 3 days Don’t use this company