Rebecca
They are scammers - They didn't send what I paid for and…
Adding again: they again sent a very wasteful email outlining again how they had sent what i paid for even though it wasn't sent - spending more time on documenting supposed proof without actually sending any proof... however, regardless - what i paid for didn't arrive... Adding a final edit and reducing the stars to 1: I was asked to wait two days. Since then nothing. Poooliprint has no customer service and buyer beware. Another Instagram ripoff. Adding an edit: You can respond to a public internet review on a Sunday but not all the emails throughout the week. They didn't send what I paid for and then over more than a week they repeatedly questioned me, treated me like a liar... when sending the $62 worth of goods could have created a loyal customer... as opposed to someone who will advise everyone NOT to BUY anything from Poooliprint!!!
Response from PoooliprintApr 30, 2023
Hi Rebecca, I'm so sorry to hear about your experience with us. I completely understand how important it is to receive the products you paid for, especially when you've invested your time and money. In order for us to offer you the best assistance possible, it would be greatly appreciated if you could kindly share your Order ID# with us. This will allow us to promptly check the status of your order and provide a suitable solution. Our dedicated customer support team is always happy to help, so please don't hesitate to get in touch with us at [email protected]. Your feedback is valuable to us, and we take it seriously. We will do everything we can to make things right for you and ensure that this does not happen again in the future. Thank you for bringing this to our attention. I'm looking forward to hearing from you PoooliPrint™ Support Team https://www.poooliprint.com/