Rex S.
Three stars (maybe)
First item was lost during shipping and took a few days for an actual person to answer my queries but sent another. They did tell me they would expedite shipping but sent the next one via the same slow USPS process. Ultimately took almost three weeks to get a part I needed right now. I won’t use them again.
Response from PoolZoomAug 28, 2025
We are very sorry to hear about your experience. It looks like your original shipment was unfortunately lost in transit. As soon as we were made aware, we placed a new order which should have already been delivered. Please let us know if you have any other questions or concerns regarding your order and we will be happy to help.