PoolZoomReviews of poolzoom.com

I needed the bottom section of the circuitry for my 30 year old Pac Fab (Now Pentair) filter. After determining the part number I found it listed on PoolZoom's website. I called and confirmed it was in stock. They had several of them. As my pool was out of service I needed this in a hurry. I ordered from PoolZoom and was pleasantly surprised it arrived the very next day due to their fast shipping. The people were extremely helpful when speaking in the phone. Their shipping was faster than I expected. I will be using them again for any future pool needs.

I ordered a $90 part for my Maytronics M500 pool cleaner that Poolzoom had in stock despite the 3 weeks delay in shipping at every other pool supplier. The part was shipped 2 days after I ordered it, and I received it one day before estimated delivery date. The part was packaged very securely, it was the original OEM part as advertised, and it was a perfect replacement for the broken part. Poolzoom sent emails for every stage of the order to make me feel secure that things were moving at a good pace. I had no reason to contact them about the order since their automatic emails kept me informed. So I don't understand those negative reviews Poolzoom gets. I was amazed that the price was right, the part was in stock, it was exactly as advertised, it was delivered ahead of schedule, it was a perfect replacement part, and my pool is now crystal clear. All I can say is "Thanks, Poolzoom. I'll be back!"

They contacted me working it out

I ordered a part just before Christmas, 6 days in I called and in no part was this PoolZooms fault, the part sat at the USPS warehouse for longer than expected. Spoke to a lady called Kayla who was very friendly and helpful, she actually followed up a day or so later. Parts arrived as advertised with very good instructions. No complaints from me, not often one receives customer service like this. Job well done, Thank you Kayla.

My experience with customer service, branded product that fit exactly, and quick shipping was/is great. I’ve spent over $900 dollars with PoolZoom without a hitch. Chris is on the ball when it comes to information and follow-up. I was surprised when Chris was getting back to me quickly with information I needed and the emails showed time of reply, and I honestly believe that he is reviewing customer information after work hours with reply. I highly recommend PoolZoom for pool products.

Amazing company, had the parts I needed and shipped super fast!

Prompt delivery. My pool guy was able to install this part in less than 10 minutes.

Great service the parts I ordered got here fast Thank you