PoolTables.comReviews of pooltables.com

excellent service from sales (Phil) to installation (Charlie). Installers hoisted slates up narrow spiral staircase in good humor and with due care.

After being disappointed with 2 Simonis cloth suppliers that claimed they had the Slate Gray color in stock and ultimately not being able to deliver after payment, I reached out to Justin at Pooltables.com and he confirmed product availability and provided an option for next day air to get the cloth onetime for my install. Not happy I had to pay an extra $54 for shipping when I could have received it on time for free from the other 2 vendors. Justin followed up and the install went well

I went online to pooltables.com and was amazed at their selection. After narrowing my choice to 3 different pool tables I called them and spoke to James Torres for guidance. James knows his stuff! I decided to purchase the 8 foot Spencer Marston Westchester Dining Pool Table. Within no time I received a call from Philip Castelluzzo who set up the delivery time and date. The delivery was right on time and the set up guys were extremely professional and got right to work. It took them less than an hour to put together a magnificent pool table. They set up guys removed all boxes and were on their way! BING! BANG! BOOM! Everything from placing the order to delivery and set up was a breeze! My family and friends love the table. Many thanks to Philip, James and everyone at pooltables.com for making the process so easy. I cannot recommend this company enough.

Came in over the weekend to purchase some cues at your location in norcross. I didn’t see any that I was looking for but the customer service was astounding! I’ll be sure to let all of my friends know about you guys! Thank you for great service :)

I ordered my Prato pool table online after my visit to the Pooltables.com NJ showroom. Visiting the showroom gives you a great reference to the woodwork color, quality and style of a few of their pool table selections. The NJ showroom staff were friendly and answered all my questions with no sales pressure. The pool table installers were courteous and punctual. They also removed my old table before the installation of the new one. Overall, I am satisfied with my experience with pooltables.com.

Great quality of construction on our 9 ft. Spencer Marston table, it came out exactly as portrayed on pooltables.com. Some supply chain issues delayed the manufacture and delivery, but that's par for the course in this day and age. Once the table arrived in GA, it was delivered and install in a timely fashion. Pay for the white glove installation considering what assembling a pool table entails: there are a lot of pieces, and a number of skills are required along with precision measurements and an important attention to detail. They utilized a local billiards and spa dealer to do the install and while they needed half a day, they did a great job, and cleaned up nicely afterwards.

Great Service, would Buy Again!!! What a great name “PoolTables.com”, at First I was a little skeptical about the name but when I found out they have Brick & Mortal stores I began to feel at ease, I said to myself they're legit!!! So starting with the first phone call to Phill Castelluzzo. I received a good pool table at a great price!!! He answered all my questions and concerns, and I received my documentation and receipts promptly. The personal service that I received from Phill was awesome. As soon as the table arrived at their warehouse, I received a phone call the next day and the table was installed 1 business day later. The installation team was pure professionals, and my table was up and running in about one hour! I would highly recommend this company. I AM A VERY SATISFIED CUSTOMER!!!

Our experience with pooltables.com was great. We got a great table installed at a reasonable price in a very timely manner. Thanks for the great experience. My entire family is really enjoying the pool table in our basement