PoolpurefilterReviews of poolpurefilter.com

I purchased a robotic vacuum cleaner for my pool from them and after some weeks of use, it stopped charging. I contacted the company and they were very kind and prompt to solve my problems, particularly Anna that was the person I was interacted with most of the time. In the end, after I provided all the graphical evidence, they made a full refund no questions asked. It is a shame the vacuum cleaner stop charging because I was satisfied with the way it worked and the easiness of cleaning it after each working round.

Customer service was fantastic! I had an issue with a robot pool skimmer product and reached out to the company directly, Anna, the person I corresponded with asked me to supply some info and a video so that their quality department could see the issue and after sending the video I was informed that they would be sending me a replacement product. Very happy since their skimmer is the best one I have tried!

Great product at an excellent price and fantastic customer service. I had a problem with my orginal order but they followed up and made things right. Very well done!

Very pleased with their product! Iris in customer service was very polite and super helpful! Quickly found the part I needed and shipped it out asap! Thanks guys!

It was just the Spa filters that I needed and it was a great price.

okay okay okay

The customer service is awesome, we had a faulty filter and the team took care of it immediately and sent us a new one.

Ordering online was easy and the price was competitive. Free shipping was a definite plus.