PoolpurefilterPoolpure was founded in 2007 by a team of engineers and pool enthusiasts who were frustrated with the high cost and low quality of pool filters on the market. They set out to create a better filter that would be more affordable and efficient, and they succeeded with the launch of their first product, the Poolpure Cartridge Filter.
Poolpurefilter (poolpurefilter.com) has 59 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Industrial Supplies · Santa Ana, California
Excellent
Industrial Supplies · Canoga Park, California
Excellent
Industrial Supplies · Pomana, California
Excellent
Industrial Supplies · Roseville, California
Excellent
59 approved reviews, newest moderated first
Brad F.
I ordered the pollute robotic skimmer. Item arrived promptly, worked great but stopped charging after several months of use. I contacted pollute, and working with Anna, they offered a full refund. A great company, just sorry the unit did not last. I loved how it kept my pool clean. Thank you Anna for your prompt service.
Fox
Quick service, reasonable price, quality prooduct
Dustin M.
Ordered a second replacement for my Hayward pool filter, first one still going strong after a year of 24/7 use. Had to email support about a small shipping delay, Iris was very helpful. Filter arrived in about 2 weeks. Thanks!
Days Inn Johnson C.
Placed an order online. Never received any tracking number. There is no phone number to contact. Emailed three times before receiving any answer. Zero in customer service
Response from PoolpurefilterMay 19, 2025
We sincerely apologize for the inconvenience and frustration caused by the delay in communication. Our customer service team responded to your email on May 8th and included your tracking number in that message. According to the tracking information, your order has already been delivered. It’s possible that our email may have ended up in your spam or junk folder, so we kindly ask that you check there just in case. Please feel free to reach out if you have any further questions. We’re happy to assist further. Thank you for your patience and understanding.
Alexis A.
Fast shipping and great service.
Michael L.
Affordable pricing and efficient delivery
Sandy K.
I ordered the wrong size filter, got breast cancer and after months of fighting I am cured. I then realized, too late, I had 4 filters that were the wrong type. This company took care of the issue promptly and refunded in full! They have a heart and care about their customers!
Robert C.
The material used and how the material was interwoven speaks for itself.