PoolpurefilterReviews of poolpurefilter.com

Good product at a good price

I ordered a filter, and upon looking at the order, it still says processing on the fourth day after ordering. It should be shipped by now. There is no phone number to contact them by, and that is extremely frustrating...I want to cancel the filter at this point!

Great product, great service, great delivery.

Ordering was easy, prices were good and parts came on time

The RPS100A pool skimmer is charging, however it only lasts about a minute. It’s only cleaned the pool once and nothing is corroded. Pool pure hasn’t answered my email once. Unfortunately I purchased it in May so the warranty expired before the pool opened. I’m going into my second month without a pool vacuum. I spoke with Amazon, where it was purchased and because it’s out of warranty there’s nothing they can do.

Straight out of the box my RPS100A pool skimmer is not charging. It is flashing rapidly blue. It’s never seen the water. Nothing is corroded. Pool pure answers my email once every week I’m going into my third or fourth week now. They are suggesting things that are impossible because the battery just isn’t charged. Would appreciate if they would answer my email when I reply to theirs.

Ordered saltcell through Amazon, shipping was quick, well packaged. Saltcell is no longer functioning as per verification from a test at Leslies Pool. This is well within the 1 year warranty. I emailed poolpurefilter on Jun13, Jun 16, and just now a few minutes ago. No responses, and yes, i have been checking spam, junk, and trash folders.

Received product quickly. Nice professional packaging. High quality product.