Pool DealsReviews of pooldeals.com

Worst company ever. Sold us a damaged liner. Very rude customer service they will hand up on you or curse at you. Will be taking this to bbb.

BUYER BEWARE!!!!! DO NOT BUY ANYTHING FROM POOL DEALS. They claim their covers are 12mil but a 12 mil cover would weigh more than 9lbs. Total garbage. Shipping takes forever. Seriously thinking of complaining to pay pal for false advertising.........

DO NOT BUY ANYTHING FROM THIS COMPANY!!! They would get ZERO stars if I had that choice. I asked for help on the "Bubble Wrap" that they sent me disguised as a 12 gauge solar blanket for my 28' above ground pool. It blew off the first night in 15MPH winds. After contacting them through a ticket asking for help (they responded, that's why they got one star), Reggie told me that it shouldn't blow off unless the winds were in excess of 70MPH. Really? I bagged it up, ready to send it back, but Reggie said I got what I ordered and their terms don't allow returns or credits. I turned it over to my Credit Card Company to resolve.

Beware don’t buy from these people ordered their best blue/gold solar cover 28may web site says ships 1-2business days, June 7 still waiting. Finally got thru to the rudest c/s rep she tells me it’s being manufactured and will ship June 11 and arrv June 14th. I canceled order contacted my credit card co. And BBB. These people are as crooked as they come I should have looked at reviews before placing order

I don't feel they deserve any stars. Ordered a above ground liner. Ordered 48in., in the box was 41in. I called and called each time they said fill out a ticket. After about 7 tickets, I called again, and she hung up on me.I filed a complaint with the BBB. This is crazy, they make a mistake and you can not return a thing!!! Please buy local, from a supplier, just because the peace of mind is worth it. Please advise the BBB, if you have had a problem with this awful company. They need to fix their terrible customer service and should I say, no refund policy.

I ordered an above ground pool liner from these clowns on 5/11, waited the 13/14 working days for shipment and then called to find out what the status was. Told me they would get back to me that evening. Went thru that 4 times with no response. On 6/4 received an email that said the order was cancelled, that’s almost 4 weeks to tell me that. Thanks for nothing! Never again!!

I ordered a solar cover from this company and when it arrived it felt very cheap and thin. Half of the air pockets were 1/2 filled with air. When I gently pull on the solar cover bubbles pop. I wrote a 2 star review and it hasn’t been published on their site. I am very disappointed with this company and really wonder about their integrity.

DO NOT ORDER FROM POOLDEALS.COM!!!!! Not only did they not ship everything I ordered but when my husband and I both called, they accused us of lying!!!! Over $13 pieces!!! Really?? Then the customer service guy was so incredibly rude!!! Even hung up on me!! Way to be professional!! Hahahaha!! I'm just so shocked!! Never, ever again!! Left a message for a manager but I know I'll never get a call back. It's such a scam!!!