Pool DealsReviews of pooldeals.com

I am filed for a dispute with my bank. My customer service ticket has now been deleted. When I try to log into that ticket it states “access denied”. What legit company does this?! Too many red flags with these people and as of today my bogus tracking number still says the same thing “shipped to warehouse “ cannot provide tracking information. How are these people still in business? Plus I’ve checked and they’re not a member of the BBB.

Keep your distance from this company. I ordered 2 items, (liner and gasket) may 19, as of June 2 ZERO. RODRIGO is the rep who had emailed me with no update on order. Just says things that don't give me Real update status. I've contacted my bank to put the amount paid in Dispute for Full refund. They even have the nerve to charge you 10% if you cancel, imagine that when they can't even give you updates on your order, mind you even during a Pandemic, they want to get you for 10% return Charge.

I am having the same experience as Lisa Potter. I placed the order on 5/11/20 and the order status has indicated "shipped to warehouse" ever since then. I too have been continually contacting them and Rodrigo was one of them who said "2-3 more days", that was 7 days ago. THIS IS FRAUD. DO NOT BUY FROM THIS COMPANY. I AM DISPUTING MY CREDIT CARD CHARGE.

Honest experience, in order for customers to make better choices...this is an understatement !!! Pool Deals would not accept their own returned merchandise. What kind of company is this, not standing behind their items ??? Poor poor... Antonio Alvarado

Wish I would have saw these reviews before spending $3000 on a new pool with the works. Been weeks and still not received any of it. I have been scammed out of my family's hard working money. Please do not fall for this like I did.

Worst company i have ever bought from. Products are crap and they are a huge scam. DO NOT BUY FROM THESE CROOKS!

If I could give negative Stars I would. We ordered online on Monday and as of the following Monday the order is still in Warehouse. I understand this whole covid-19 thing but you can't get anyone to even email you back. I wish we would have seen the reviews before we ordered. Customer service is horrible. We disputed the order with our credit card company. Please save yourself the stress and trouble and order from anyone, anywhere, any place you can other the here. I even try to cancel the order and got nowhere.

Would give no stars, wish i would have gotten online and looked up the reviews! its been 4 weeks and have NOT gotten out product we ordered!!!!!!!!!!!!!!!!!!!!!