PomponsReviews of pompons.co

received 3 pairs of shoes that I thought were the correct size but they were too big. I reached out to customer service and they are replacing all 3 at no charge to me. We loved our last pair and i am sure we will love the new ones!! customer service was wonderful!

I ordered one shoes to try for my 1 year old in size 13-18m. It took 2 weeks and nothing came, not even the send confirmation. So I contacted them and they informed, these shoes are out of stock and they will send them as soon as possible. Then few days passed and I got the shoes and also they had added some gifts (corner protections) in the parcel as well, that was very sweet :3 Unfortunately the shoes are waay too big so I contacted again and turns out, I can have a free shipping for free right size shoes! How perfect is that? Otherwise the shoes are very cute and good for babies feet, can’t wait to have my baby walk in these!

I felt like the site was fishy when I was initially placing my order, and I should have trusted my guy. I ordered shoes for my now 10 month old over a month ago and they are still not here. This is so hard when your littles are this small and growing so fast because now the shoes probably won’t fit her anymore by the time they get here. The website says “fast shipping!” However, it took almost two weeks alone for the shoes to be shipped. I emailed the company asking when they would ship and I was provided with an email response that made no sense and did not answer my question. It said something along the lines of “yes this is your order”. Seems like either a bot is answering or someone is using Google translate.

Great free size guarantee service

The shoes are nice lightweight, flexible and comfortable. Better than some of the big brand shoes that are more heavy and cost a lot more. Nice designs/colors as well that is different from the rest !

I received my order. The shoes are adorable and look like they’re made well, however they do not fit my daughter. She is 2 and a half and i ordered a size 2-3. The customer serve so far has been great, they said they will send me the correct size. The shipping look a long time but hopefully it all works out. Will follow up when i get The correct size

I ordered three pairs of shoes for our toddler and the quality of the shoes exceeded expectations. The cute appearance is of course a big plus. Unfortunately, one of the shoes didn't fit our child's foot, but I got help from customer service in record time to change it. I am really happy with my purchase!

I ordered 3 pairs of shoes on the Pompons website on the 11th of May. It’s now June 12th and I still haven’t received them. They’re supposedly shipped but that’s what the tracking status says since June 1st! The package still hasn’t reached USPS, but according to their website tracking, it has! I think they’re trying to scam people! My credit card was charged the day I ordered it, but no signs of receiving my order! Their customer service person is most probably a bot who sends absolutely useless responses back to me emails.