PomponsReviews of pompons.co

I still have not received my order yet it was apparently with customs ages ago

Bought 3 pairs of shoes from this company. Delivery is a little slow but the product is great, genuinely flexible shoes unlike what other companies claim. The laces pulled off on one pair within a month but the company immediately dispatched a new pair with no quibble. Great product and great customer service. My daughter chooses these over her Clarks so they must be comfy!

Poor quality product, very flimsy shoes, inner sole comes out, not wide enough to match their claim of being 'podiatrist-recommended'. Advised me I would receive a refund within 24 hours one week ago, and now are no longer replying to my emails. Have filed a dispute via PayPal. Avoid buying from this company!

Bought 3 pairs of shoes over a month ago now, checked in with CS to get updated about my order. They informed me that my order had been lost, they offered me the option for a refund or to have a new order sent, I replied asking for a refund on the 12th.They replied 2 days later offering to resend me the order, I declined, restating my wish for a refund. I have since followed up three more times and am no longer receiving replies (or a refund). This company is not legitimate as far as I can tell, and have stolen my money. *UPDATE 24/10*: “Dear, Thanks for your reply, Lost parcels are not our problem We are sorry that we do not currently allow refunds in this case”

Superb shoes, great for foot development! My little one friend absolutely loves her new shoes. 🥰🥰 A big thank you to the customer service manager Ana, who opened a courier line to Japan for my little one and helped me to send the product to Japan quickly.😆 I live in Japan now and am very happy to be able to buy American brands

My 3 anda a 1/2 year old son calls these his 'fast shoes'. Super easy to get on and off. We live on a farm and these shoes have seen everything from goose poop to horse dung and everything in between. They have held up incredibly well through many cycles in the washing machine.

So cute, my little one loves it

This is our family's 6th pair of Pompons shoes. Quality is outstanding, and our kids love them. Thank you for making a durable, affordable, attractive, and healthy shoe for kids.