Pompeii3Reviews of pompeii3.com

Scammers. Took two orders from me and shipped the lowest quality when I paid for premium. Refuse to let me send them back UNTIL I REMOVE BAD REVIEWS. I HAVE copies of all emails and they confirmed the stones I wanted but shipped garbage and refuse to help me

if you order from a different website than pompei, like if you order a pompeii product thorugh overstock, returns can be tricky. their products are nice, but customer service needs improvemet, however, if you are persistant, you can get it figured out

I ordered a ring from this company in August. I had to order a custom ring size of 10.25 so they created a special invoice and emailed it to me. I paid an extra $250 for the ring to be sized correctly. The total came to $1000 and some change. When I received the ring I took it in to a jewelry store to verify size. It was sized 9.5 instead of 10.25. I contacted pompeii and they offered to refund me if I return the ring or to replace it with a ring in the correct size. I asked if they would give me any sort of rebate or discount since they had taken weeks to send me an incorrect product and I now had to take the time to correct their mistake. They refused to do anything more for me than to replace the ring or refund me the money. I decided to give them a second chance. This time they got the ring sized correctly. So at the end of the day I did get what I ordered after two months of waiting and back and forth. And they did not compensate me in any way for their mistake or for wasting my time. I would say buy from this company with caution and double check every measurement. If you do give them your business do not expect them to go out of their way to make you feel valued as a customer, they could clearly not care less.

I buy all my wife’s important gift from here. She now has a matching set built over the last 4 years. Engagement, wedding, pendant, earrings all match Excellent!!!!

The ring I purchased is nice, but it has dropped over $250 in the past month since I purchased it which causes me some concern in the actual value

I’ve ordered 3 times from Pompeii and had a great experience each time. I always received my order on time and the quality is exactly was I was expecting based on each order. I ordered a ring, earrings, and a necklace and each item. You can’t beat their prices especially when they have sales for Black Friday!

I have not received the ring I ordered yet, however, I am impressed thus far! 1. I searched the internet for the best bang for your buck and Pompeii3 is it. Prompt customer service as well.

Bought a 6ct “lab diamond”. It was no diamond. It is impossible to get help or to get a hold of these people. 100% scammers.